HSM · 4 days ago
Quality Assurance Manager
Hickory, NC
Full-time
Onsite
Senior Level
7+ years expHSM is a third generation, privately held company specializing in manufacturing components for various industries. They are seeking a Quality Assurance Manager to lead and execute the site quality strategy, mentor quality personnel, and ensure compliance with quality management systems.
IndustrialManufacturingMechanical EngineeringProduct Design
Responsibilities
Own and execute the site quality strategy aligned with divisional goals and customer expectations
Lead, mentor, and develop Quality Engineers, technicians, inspectors, and lab personnel
Champion a culture focused on prevention, standardization, and continuous improvement
Serve as the site’s quality authority for leadership, customers, and external partners
Maintain and continuously improve the Quality Management System (ISO 9001, IATF 16949, VDA 6.3)
Lead internal audits and support customer and registrar audits
Drive corrective and preventive actions with measurable, sustainable results
Ensure audit readiness, document control, and change management discipline
Oversee inspections, testing, and validation to meet engineering and customer requirements
Apply statistical analysis to identify trends, reduce variation, and improve capability
Partner with Manufacturing and Engineering on control plans, error-proofing, and yield improvements
Provide hands-on technical support for metal bending, stamping, and forming processes
Lead supplier quality activities including audits, PPAP support, and incoming inspections
Manage customer complaints and lead structured root-cause investigations
Own customer scorecards, reporting, and quality performance metrics
Act as the primary quality contact for customer visits and quality reviews
Manage the Quality Control lab, measurement systems, and calibration programs
Ensure proper staffing and capability to meet production and customer demand
Support budgeting, capital planning, and investments in quality infrastructure
Qualification
Required
Bachelor's degree in Engineering, Quality, Manufacturing, or related field
7-10+ years of progressive quality leadership experience in manufacturing
Deep knowledge of IATF 16949 and ISO 9001
Hands-on experience with VDA 6.3 process audits
Strong working knowledge of AIAG Core Tools (APQP, PPAP, FMEA, MSA, SPC)
Proven ability to lead and develop technical teams
Strong cross-functional collaboration skills
Ability to translate technical quality issues into clear business impact
Up to 15% travel to support suppliers, customers, and divisional quality initiatives
Preferred
Automotive or transportation manufacturing experience strongly preferred
Experience with metal fabrication, bending, or stamping processes a plus
Experience supporting customer-specific requirements in safety-critical products
Benefits
Affordable medical, dental, and vision insurance plans, including an innovative global healthcare option for qualified participants.
401(k) with company match, fully vested from day one.
Competitive PTO: 3 Weeks of Vacation + 9 company paid holidays.
Free for you and covered dependents.
24/7 access with no copay.
Tuition reimbursement, professional development assistance and career growth opportunities.
Enjoy discounts with HSM partners, including Dollywood Parks & Resort, Verizon Wireless, and more.
Company
HSM
HSM is a manufacture of components for the furniture, bedding, transportation, packaging and healthcare industries.
1001-5000 employees
H1B Sponsorship
HSM has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (3)
Funding
Current Stage
Late StageTotal Funding
unknown2007-03-01Private Equity
Leadership Team
M
Mark S. Jones
President and CEO
Recent News
2025-11-15
EIN Presswire
2025-03-26
Company data provided by crunchbase