Community Health Connections · 10 hours ago
Front Desk Receptionist - Behavioral Health
Fitchburg, MA
Full-time
Onsite
New Grad, Entry LevelCommunity Health Connections (CHC) is a multi-site, non-profit health care center offering a variety of services including behavioral health. The Front Desk Receptionist is responsible for managing patient arrivals and departures, providing quality behavioral health services, and assisting with appointment scheduling.
Health CareHospitalMedicalPharmaceutical
Responsibilities
Receives and directs incoming patients
Provides excellent quality Behavioral Health Services
Reviews and updates patient information related to demographics and insurance
Follows established health center protocol for the check-in, encounter form production, and check-out
Assists walk-in and Open Clinic patients with obtaining appointments and/or picking up prescriptions or completed forms if applicable
Places reminder calls to patients with upcoming appointments
Follows established health center protocol for daily cash reconciliation
Schedules walk-in appointments and assists in managing Open Clinics
Schedules patient appointments according to established protocol
Provides coverage to Mental Health Medical Records as needed
May also assist with Interpreting for Mental Health patients
Qualification
Required
High School Diploma or GED
Knowledge of insurance regulations for Mental Health Services required
Knowledge of basic medical terminology and willingness to learn Mental Health terminology
Computer skills for accurate data entry
Ability to work independently
Demonstrated interpersonal and teamwork skills required
Demonstrated written and verbal communication skills in English
Preferred
Associate Degree in secretarial science or equivalent preferred
Spanish language fluency and ability to be trained in Mental Health interpreting a plus
Work experience in a similar behavioral health office environment preferred
Benefits
Competitive pay
Bonuses
Paid time off (vacation, sick, personal and 10 holidays)
Health
Dental
Life
Vision
401K
And more
Company
Community Health Connections
Community Health Connections is a healthcare company that offers chronic disease management, acupuncture, and pharmacy services.
Founded in 2002
201-500 employees
H1B Sponsorship
Community Health Connections has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (5)
2023 (6)
2022 (3)
2021 (3)
2020 (2)
Funding
Current Stage
Growth StageTotal Funding
$0.05MKey Investors
MassDevelopment
2022-05-03Grant· $0.05M
Leadership Team
Jen Cruickshank
Chief Operating Officer
Arni Casareale
Chief Behavioral Health Officer
Recent News
2025-07-01
massdevelopment.com
2022-05-04
Company data provided by crunchbase