IT Support Specialist I jobs in United States
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Rhythmlink International, LLC ยท 23 hours ago

IT Support Specialist I

Rhythmlink International, LLC is a company that designs and manufactures medical devices aimed at improving patient outcomes. They are seeking an IT Support Specialist I to serve as the first point of contact for end-user technical support, focusing on resolving hardware, software, and system issues while supporting employees in their daily tasks.

ManufacturingMedical Device
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Growth Opportunities
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H1B Sponsor Likelynote

Responsibilities

Responding to help desk tickets and resolving common technical issues
Assisting with device setup, user accounts, and system updates

Qualification

IT ticketing systemA+ certificationNetwork+ certificationSecurity+ certificationCustomer serviceBasic troubleshootingClear communicationUser account managementHardware setupSystem support

Required

Foundational knowledge of IT concepts through education, certifications, or hands-on experience
Strong customer service mindset and clear communication skills
Comfort working with computers, software, and basic troubleshooting

Preferred

Experience using an IT ticketing system
A+, Network+, Security+, or similar certifications
Exposure to user account management, hardware setup, or system support

Company

Rhythmlink International, LLC

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Rhythmlink International, LLC designs, manufactures and distributes medical devices and provides custom packaging, private labeling, custom products and contract manufacturing solutions to its customers.

H1B Sponsorship

Rhythmlink International, LLC has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (1)

Funding

Current Stage
Growth Stage
Total Funding
unknown
Key Investors
New Heritage Capital
2023-03-17Acquired
2023-03-01Private Equity
2019-03-04Private Equity
Company data provided by crunchbase