Customer Success Manager -- KAUDC5714420 jobs in United States
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Compunnel Inc. · 1 day ago

Customer Success Manager -- KAUDC5714420

positionLincolnshire, IL
timeContract
remoteOnsite
seniorityMid Level

Compunnel Inc. is seeking a dynamic, customer-focused Customer Success Manager with a strong background in sales or customer success and solid program management skills. This role will lead the end-to-end migration of customers from the legacy Workforce Connect platform to the new WC Sync collaboration solution, acting as the primary point of contact for customers and ensuring successful execution of the migration.

Information Technology & Services
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Growth Opportunities
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H1B Sponsor Likelynote
Hiring Manager
Mukul Sharma
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Responsibilities

Drive adoption of the WC Sync platform by effectively communicating its value and benefits
Address customer concerns and position new capabilities to support successful migration outcomes
Use Salesforce (SFDC) and the Zebra/partner seller network to identify and engage appropriate customer and internal stakeholders for each migration account
Leverage the Calc Tool to provide customers with clear estimates of commercial impact and potential changes at renewal
Support smooth commercial transitions through data-driven discussions
Clearly communicate migration plans, timelines, and processes to all stakeholders
Define roles and responsibilities using RASCI models and outline user training strategies
Partner closely with the Global Business Unit Program Manager to coordinate technical execution and operational aspects of migrations
Work with change management and communications teams to resolve sales process issues and manage escalations

Qualification

SalesCustomer SuccessProgram ManagementSalesforce (SFDC)Financial ModelingTechnology AdoptionCommunication Skills

Required

Proven experience in sales, pre-sales, or customer success roles, with a strong record of managing customer relationships and driving technology adoption
Demonstrated program or project management experience in a technology or software environment
Strong “seller” mindset with the ability to influence stakeholders through value-based messaging
Proficiency in Salesforce (SFDC) for account and contact management
Excellent communication and presentation skills, with the ability to explain complex concepts to both technical and non-technical audiences
Ability to work independently and navigate a complex, matrixed organization

Preferred

Experience with financial modeling or commercial impact estimation tools is a strong plus

Company

Compunnel Inc.

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Compunnel Inc. is where AI-native solutions meet human ingenuity, helping enterprises reimagine talent, technology, and growth.
dateFounded in 1994
location
Princeton, New Jersey , US
people-size5001-10000 employees
web-link
http://www.compunnel.com

H1B Sponsorship

Compunnel Inc. has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2276)
2024 (1682)
2023 (1992)
2022 (2366)
2021 (2223)
2020 (2220)

Funding

Current Stage
Late Stage

Leadership Team

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Andy Gaur
Founder, Chairman & CEO
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Karthik Natarajan
Executive VP & CTO
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Company data provided by crunchbase