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Craftsmen Utility Trailer · 1 day ago

Information Technology Coordinator

St Charles, MO

Full-time

Onsite

New Grad, Entry Level

Craftsmen Utility Trailers is a full-service semi-trailer dealership headquartered in St. Louis, MO, seeking an IT Coordinator/Helpdesk professional to join their team. The role involves performing software and hardware upgrades, maintaining desktop hardware, and providing timely updates on service calls.

Transportation

Hiring Manager

Lauren Stuart

Responsibilities

Perform software/hardware upgrades

Install, maintain, and repair desktop hardware, network equipment and PC peripherals

Maintain daily service calls

Provide detailed progress updates in a timely and accurate manner

Perform routine maintenance following company and vendor standards

Participate in equipment liquidations

Qualification

Microsoft WindowsNetworking protocolsA+ certificationMicrosoft 365Microsoft OfficeProblem solvingOrganizational skillsCommunication skillsAdaptability

Required

Display a professional, reliable, trustworthy, and positive demeanor

Possess the ability to troubleshoot, diagnose and solve problems

Possess ability to relay technical information and instruction (written and verbal) to employees with varying ranges of technical knowledge and background

Have organizational skills with strong orientation to detail and ability to follow-through on tasks

Understand varying versions of Microsoft Windows, Active Directory, Microsoft 365

Have experience with Microsoft Office applications

Comprehend networking protocols and concepts such as TCP/IP addressing, and VLANS

Be familiar with network-based PC operating system deployment

Possess ability to maintain confidentiality of information accessed, processed, or stored

Able to work and adapt in an evolving-priority environment

Follow processes and protocols

Meet deadlines and manage multiple tasks simultaneously

Ensure physical cabling meets desired standards

Learn software tools/applications (e.g., asset tracking and ticketing system)

Reliable transportation, valid driver's license, and valid vehicle insurance