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PsychPlus · 10 hours ago

Clinical Program Manager (PHP/IOP)

Houston, TX

Full-time

Hybrid

Mid, Senior Level

$70K/yr - $90K/yr

3+ years exp

PsychPlus is on a mission to reimagine how mental health care is delivered, providing a digital-first approach to psychiatry and therapy. The PHP/IOP Manager will ensure smooth operations and compliance for behavioral health programs, overseeing daily workflows, managing staff coordination, and driving process improvements to enhance patient care.

Electronic Health Record (EHR)Health CareInformation TechnologyMedicalMental HealthOutpatient CarePsychologySoftware

Hiring Manager

Ammad A.

Responsibilities

Lead and manage daily operations of Partial Hospitalization Program (PHP) and Intensive Outpatient Program (IOP) to ensure compliance with clinical, regulatory, and organizational standards

Coordinate staffing, scheduling, and resource allocation for clinicians, therapists, and support teams to maintain efficient workflows

Monitor program performance metrics and prepare operational reports for leadership, identifying areas for improvement and implementing solutions

Ensure accurate documentation and EHR compliance, including treatment plans, progress notes, and billing requirements

Collaborate with clinical leadership and administrative teams to enhance patient care processes and optimize program outcomes

Maintain strong communication with patients, families, and multidisciplinary teams to support engagement and satisfaction

Drive quality improvement initiatives to strengthen operational efficiency and patient-centered care

Qualification

Healthcare operations managementMental health treatment modelsEHR systemsMultitasking skillsLeadership skillsOrganizational skillsCommunication skillsInterpersonal skills