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Workhuman · 7 hours ago

Program Manager

Framingham, MA

Full-time

Hybrid

Mid, Senior Level

3+ years exp

Workhuman is seeking an experienced Program Manager to lead and scale strategic enterprise programs within their platform. The role involves working across multiple teams to ensure the successful delivery of product initiatives and drive measurable business and customer impact.

Human ResourcesSaaSSoftware

No H1B

Responsibilities

Take lead on high-impact enterprise programs, defining approach, deliverables, success metrics, and outcomes across multiple cross-functional teams

Work closely with Product, Engineering, Customer Excellence, Marketing, Go-to-Market, Sales, and Finance to drive alignment, influence decision-making, and deliver cohesive execution plans

Elevate internal processes from program intake and prioritization to risk management and launch readiness

Support and educate internal partners, including Sales and Customer Success teams on new product launches, program goals, and strategic outcomes

Directly contribute to products and programs used by millions of employees globally, helping shape how enterprise customers adopt and realize value from Workhuman solutions

Qualification

Program Leadership ExperienceCross-Functional PartnershipStrategic & Analytical ThinkingProcess & PrioritizationChange ManagementCommunication & InfluenceCustomer & Business Focus

Required

3+ years in program, project, or product management with enterprise-level responsibilities and complex scope

Strong collaborator who can work effectively with technical and non-technical teams, with a track record of cross functional partnership

Ability to translate business needs into structured program plans, measurable goals, and executable work across teams

Expertise in program intake, prioritization, planning, risk identification, risk mitigation, and execution tracking

Clear, confident communicator capable of articulating program vision, status, challenges, and outcomes to a diverse set of stakeholders

Customer-centric mindset with the ability to balance competing priorities

Working knowledge of change management principles, and continuous improvement processes

Applicants must have valid permanent work authorization in the U.S. (e.g., U.S. citizen, permanent resident). We are unable to offer visa sponsorship for this role

Preferred

Successfully led large-scale, multi-team programs that delivered measurable customer and business impact

Enhanced cross-team collaboration practices, intake flows, or delivery frameworks that improved efficiency or quality of outcomes

Identified and resolved program risks and blockers by partnering across product, engineering, and customer-facing teams

Empowered internal teams and external partners with clear requirements, documentation, and strategic guidance to execute with confidence

Partnered with Product Marketing, Sales, and Customer Success to support launches, education, and adoption at scale

Benefits

Ownership & Visibility: Take lead on high-impact enterprise programs, defining approach, deliverables, success metrics, and outcomes across multiple cross-functional teams.

Cross-Functional Collaboration: Work closely with Product, Engineering, Customer Excellence, Marketing, Go-to-Market, Sales, and Finance to drive alignment, influence decision-making, and deliver cohesive execution plans.

Growth & Influence: Elevate internal processes from program intake and prioritization to risk management and launch readiness.

Development & Mentorship: Support and educate internal partners, including Sales and Customer Success teams on new product launches, program goals, and strategic outcomes.

Impact at Scale: Directly contribute to products and programs used by millions of employees globally, helping shape how enterprise customers adopt and realize value from Workhuman solutions.

Collaborative Culture: A collaborative environment that encourages innovation, experimentation, and data-driven decision-making. We foster continuous learning, inclusion, and innovation.