Senior Manager – US Consumer Services Compliance, Internal Fraud Risk jobs in United States
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American Express · 6 hours ago

Senior Manager – US Consumer Services Compliance, Internal Fraud Risk

American Express is a company with a 175-year history of innovation and a commitment to its customers and colleagues. They are seeking a detail-oriented and proactive Compliance Senior Manager to support business compliance risk management across products and processes, ensuring alignment with regulatory requirements.

Credit CardsFinanceFinancial ServicesPaymentsTravel
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Comp. & Benefits
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Responsibilities

Act as a compliance risk advisor to front-line business teams, helping them understand and comply with applicable regulatory obligations
Support the execution of compliance risk assessments and ongoing monitoring activities within the business unit
Partner with operations, product, and technology teams to design and enhance controls that mitigate regulatory and operational risks
Monitor business activities for compliance with laws, regulations, and internal standards (e.g., UDAAP, Fair Lending, Privacy, BSA/AML)
Track and remediate compliance issues and control gaps identified through monitoring, audits, or regulatory exams
Maintain and update business-level compliance documentation, including procedures, control descriptions, and training materials
Collaborate with second line Compliance and Legal teams on policy interpretation, regulatory change implementation, and incident response
Support compliance testing, audit readiness, and business responses to regulatory inquiries and examinations
Assist with delivery of compliance-related training to business staff
Contribute to reporting of compliance metrics and trends to business leadership

Qualification

Compliance risk managementU.S. banking regulationsRisk assessmentsControl testingCompliance certificationAttention to detailCritical thinkingEffective communicationRelationship-buildingProblem-solving

Required

Bachelor's degree in business, finance, law, or a related discipline
4+ years of experience in compliance, risk management, or control-related roles in financial services
Working knowledge of key U.S. banking regulations (e.g., BSA/AML, UDAAP, Reg Z, Fair Lending)
Experience supporting compliance or operational risk within a business or first line function
Strong attention to detail and critical thinking skills
Ability to analyze regulatory requirements and apply them in a business context
Effective communication and relationship-building skills
Proactive, self-motivated, and comfortable managing multiple priorities
Sound judgment and problem-solving capabilities

Preferred

Compliance or risk certification (e.g., CRCM, CAMS, CCEP)
Familiarity with issue management, risk assessments, and control testing processes
Experience working in a matrixed environment or with cross-functional teams

Benefits

Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities

Company

American Express

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American Express is a financial services company that provides credit cards, charge cards, payment solutions, and related services.

Funding

Current Stage
Public Company
Total Funding
unknown
1978-01-13IPO

Leadership Team

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Brett Mooney
CEO & Country Manager, American Express Canada
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Stephen J. Squeri
Chairman and CEO
Company data provided by crunchbase