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Moderna · 20 hours ago

Technician II, Command Center

Norwood, MA

Full-time

Onsite

Mid Level

$54K/yr - $86K/yr

3+ years exp

Moderna is a pioneering company revolutionizing medicine through mRNA technology, and they are seeking a Technician II for their Command Center. This role is critical for maintaining uninterrupted facility operations by monitoring and operating building and utility systems, ensuring operational continuity and safety across the network.

BiotechnologyGeneticsHealth CareMedicalPharmaceuticalTherapeutics

Comp. & Benefits

No H1B

U.S. Citizen Only

Responsibilities

Monitor and operate Building Management Systems (BMS) to oversee critical utilities and infrastructure across Moderna sites

Respond to alarms and abnormal conditions using BMS, Central Monitoring Systems (CMS), and other digital platforms

Manage incoming calls to the command center, triage information, and escalate appropriately across departments

Ensure continuous 24/7/365 command center coverage, managing effective shift turnovers and preparing detailed passdown reports

Perform preventive maintenance tasks using the Computerized Maintenance Management System (CMMS)

Handle process gas system oversight: monitoring quantities, ordering replacements, managing empty cylinders, and changing out as needed

Record and track pH neutralization chemical additions and flow totalizer data

Respond to utility system faults or alarms and perform immediate investigation or escalation

Monitor off-hours Building Management System alarms from remote sites and initiate necessary actions

Conduct building rounds to verify operational efficiency, safety, and system integrity

Support effective coordination with Facilities, EHS, and Operations teams during incidents and planned activities

Contribute to documentation and reporting processes that enhance situational awareness and compliance

Qualification

Building Management SystemsCentral Monitoring SystemsComputerized Maintenance Management SystemTroubleshootingTechnical Manual InterpretationUtility Systems KnowledgeProblem-Solving SkillsPhysical StaminaCommunication Skills

Required

Experience with building management systems and critical utilities operations

Strong communication skills for effective coordination and issue resolution

Ability to manage multiple tasks and prioritize effectively in a dynamic environment

Familiarity with CMMS systems, particularly Maximo

High school diploma or equivalent; additional technical certifications or vocational training is preferred

Military training equivalent of above is acceptable

Strong troubleshooting and problem-solving skills, with the ability to analyze complex issues and develop effective solutions

Proficient in reading and interpreting technical manuals, blueprints, and schematics

Excellent communication and interpersonal skills, with the ability to effectively communicate technical information to team members and stakeholders

Physical stamina and ability to perform manual labor

Minimum of 3 years of proven experience in maintaining and troubleshooting clean utilities systems in a pharmaceutical or similar regulated environment

At Moderna, we are focused on delivering on our mission by enabling talent to thrive. For this role, we are currently unable to offer immigration sponsorship. Candidates must already hold work authorization in US and be able to maintain that status without the need for future sponsorship