SolutionHealth · 12 hours ago
Telecommunications Engineer - IT - Full Time *Onsite in Nashua NH*
Nashua, NH
Full-time
Onsite
Senior Level
5+ years expSolutionHealth is an integrated health system focused on providing high-value care. The Telecommunications Engineer is responsible for installing, configuring, monitoring, and maintaining telecommunication systems to support the organization's IT infrastructure and networks.
CommunitiesHealth CareHospitalNon Profit
Responsibilities
Configures, installs, and maintains various telephony switches, telecommunication systems, and PBX hardware and software
Configures, installs, and maintains voice mail and unified messaging systems
Configures, installs, and maintains call center applications
Configures, installs, maintains, and monitors datacenter and network closet environmental monitoring systems
Performs routine system administration including, but not limited to, the adding of new users, setting up of groups, and the implementation of new sites
Proactively monitors telecommunication system performance and integrity in order to maintain the highest levels of availability
Triages and escalates issues to other functional groups as necessary
Develops, maintains, and tests backup and recovery procedures as they relate to the availability, reliability, and redundancy of the telecommunications infrastructure
Maintains an inventory of spare parts, spare equipment, components, etc. in order to provide continuous service to organization users
Utilizes current IT Service Management software to ensure end user and/or infrastructure generated incidents (tickets) are logged, dispatched, escalated, and resolved efficiently to minimize user and system downtime
Maintains accurate service request records for reporting purposes
Fully monitors and maintains system backups for all assigned hardware and systems
Maintains accurate documentation as it relates to how systems are backed up
Participates in occasional after-hours and weekend work
Participates in a 24x7 departmental on-call rotation
Requires occasional job-related travel
Qualification
Required
Bachelor's Degree in MIS, Computer Science, Information Technology, related field, or equivalent combination of education and 5-7 years relevant experience required
One or more current IT or Telecommunication industry standard certifications from Cisco, Avaya, etc
Benefits
Health, dental, prescription, and vision coverage for full-time & part-time employees
Short-term disability, long-term disability, and life insurance coverage
Competitive pay
Tuition Reimbursement
403(b) Retirement Savings Plan
Company
SolutionHealth
SolutionHealth is a non-profit healthcare organization.
5001-10000 employees
H1B Sponsorship
SolutionHealth has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2022 (2)
2021 (1)
2020 (1)
Funding
Current Stage
Late StageLeadership Team
Mike Turilli, MBA
SVP of Finance and System CFO
Debra Dulac
SVP Chief Information Officer
Recent News
NH Business Review
2024-11-15
2023-12-23
NH Business Review
2023-12-23
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