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Transdev North America · 2 days ago

Network Specialist

Pearl City, HI

Full-time

Hybrid

New Grad, Entry Level

$18/hr - $19/hr

Transdev North America is a leader in mobility solutions, and they are seeking a Network Specialist to provide field supervision and manage transportation provider networks in Hawaii. The role involves conducting inspections, training, and ensuring safety compliance among transportation providers.

AutomotiveHospitalityTransportationTravel

No H1B

Responsibilities

Provides support to transportation providers in the field

Liaison between providers and organization regarding safety and service issues

Observes providers on the road and corrects safety issues.Documents violations

Communicates requirements and responsibilities to providers

Completes functional site and vehicle inspections

Ensures all inspections are properly documented and remain current according to the established schedule

Establishes and maintains relationships with facilities through scheduled visits

Conducts on-the-scene accident investigation when feasible. Also investigates critical incidents and provider complaints

Prepares inspection, accident, incident, and observation reports according to the established scheduled

Assists with transportation provider network expansion through targeted outreach and recruiting efforts

Delivers transportation provider orientation and training

Conducts monthly transportation provider meetings

Prepare and distribute tablets as needed to Transportation Providers

Help monitor No runs and Dispatch Dashboard

Help answer ride assist, providers and reservation queues as directed by management

Performs other duties and special projects assigned

Qualification

Defensive driving certificationCustomer service skillsComputer literacyEffective communicationTime managementHigh School DiplomaProactive approachFlexibilityAdaptability

Required

High School Diploma, GED or equivalent

Excellent customer service skills

Ability to operate standard telephone system

Valid driver's license required

Ability to communicate effectively both orally and in written form

Ability to effectively prioritize tasks and manage time effectively

Must live on Oahu

Must be flexible and adaptable with changing assignments

Professional with a strong work ethic and a proactive approach

Computer literate with working knowledge of Word, Excel, and PowerPoint

Must have reliable transportation for audits tablet distribution

Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason

Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.)

Successfully pass a pre-employment drug screen