Kforce Inc · 6 days ago
Client Success Manager
Englewood, CO
Contract
Onsite
Mid Level
$32/hr - $37/hr
3+ years expKforce Inc is seeking a Client Success Manager to support the rollout and adoption of innovative, AI-enabled products across internal business partners. This role serves as a trusted liaison helping internal clients turn ideas into impactful solutions while managing relationships and expectations throughout the solution lifecycle.
ConsultingEmploymentFinancial ServicesHuman ResourcesStaffing Agency
Responsibilities
Act as the primary point of contact for internal business partners, managing relationships and expectations throughout the solution lifecycle
Capture business needs and translate ideas into viable product or solution approaches
Serve as a liaison between business stakeholders, product teams, labs, and development partners
Support AI-enabled product rollouts, including testing, UAT, training, and adoption
Manage multiple initiatives concurrently, balancing priorities across different teams and products
Provide regular status updates (weekly/monthly) to stakeholders on progress, risks, and outcomes
Partner with PMO on larger initiatives; Serve as a light project manager on smaller efforts
Follow up post-implementation (e.g., 30/60/90 days) to assess adoption, usage, and business impact
Adapt communication style to a wide range of personalities, technical comfort levels, and leadership styles
Qualification
Required
3-5 years of experience in a client-facing role such as-Client Success/Customer Success, Relationship Management, Business Analyst, Project Coordinator/Non-Technical Project Manager
Proven ability to work directly with business stakeholders (VP-level exposure is sufficient)
Strong communication and presentation skills, with comfort presenting solutions to leadership
High energy and enthusiasm for delivering solutions-without over-talking your audience
Ability to learn quickly and adapt to new products, especially AI-enabled tools
Detail-oriented and organized, with experience managing multiple initiatives at once
Strong sense of ownership-from ideation through implementation and follow-up
Strong experience with the Microsoft Office Suite (required)
Comfortable engaging with technical teams and understanding technical concepts (no coding required)
Preferred
Exposure to Power Apps, CRM tools, or CRM certifications is a plus
Familiarity with Jira (nice-to-have; light usage and can be taught)
Interest in AI-enabled products and how they are used by end users is highly valued
Telecom, cable, or call-center industry experience is a plus-but not required
Benefits
Medical/dental/vision insurance
HSA
FSA
401(k)
Life, disability & ADD insurance
Company
Kforce Inc
Kforce is a solutions firm specializing in technology, finance and accounting, and professional staffing services.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
unknown2024-05-20IPO
2014-06-08Acquired
Leadership Team
Aaron Travis
Digital Experience Delivery Director | Kforce Consulting Solutions
Recent News
2025-11-19
2025-11-07
2025-11-04
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