Information Technology Technician jobs in United States
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SPECTRAFORCE · 7 hours ago

Information Technology Technician

positionIrvine, CA
timeContract
remoteOnsite
seniorityEntry, Mid Level
money$25/hr - $25/hr
date2+ years exp

SPECTRAFOR is seeking an IT Technician who provides front-line technical support to end users across the organization. This role is responsible for resolving hardware, software, and network-related issues in person, remotely, or via phone.

ConsultingCRMInformation TechnologyLegal
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Growth Opportunities
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H1B Sponsor Likelynote
Hiring Manager
Harjit Singh Bal
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Responsibilities

Provide Tier 1 and Tier 2 support for desktop, laptop, mobile, and peripheral devices (Windows, macOS, iOS)
Respond to and resolve user inquiries related to software, hardware, and network issues using ServiceNow ticketing system
Perform remote troubleshooting and diagnostics using remote support tools
Install, configure, and maintain software applications and operating systems
Document support activities, resolutions, and escalation paths in accordance with ITIL practices
Collaborate with other IT teams to ensure timely resolution of complex issues
Support Apple device management using Jamf Pro
Assist with onboarding/offboarding processes including device provisioning and account setup
Maintain compliance with security policies and procedures, including endpoint protection and data loss prevention

Qualification

WindowsMacOS environmentsJamf Pro administrationNetworking fundamentalsScripting (PowerShell)Active DirectoryMicrosoft IntuneApple School ManagerCustomer serviceCommunication skillsProblem-solving

Required

Associate's degree in Computer Science, Information Technology, or related field; or equivalent professional experience
2–4 years of experience in desktop support or technical help desk roles
Strong verbal and written communication skills with a focus on customer service
Ability to work independently and manage multiple priorities
Proficiency in Windows and macOS environments
Jamf Pro administration and Apple device lifecycle management
Scripting (PowerShell)
Active Directory, Microsoft Intune, and Apple School Manager
Networking fundamentals (TCP/IP, DNS, DHCP)

Preferred

Experience in enterprise IT environments with structured ticketing and escalation workflows
Familiarity with automation tools and patch management strategies
Demonstrated ability to troubleshoot complex technical issues with minimal supervision
Passion for continuous learning and staying current with emerging technologies
Certifications such as Jamf Certified Associate, CompTIA A+, or Microsoft Modern Desktop Administrator are a plus

Company

SPECTRAFORCE

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Welcome to SPECTRAFORCE, your gateway to NEWJOBPHORIA™! Established in 2004, SPECTRAFORCE is now one of the largest and fastest growing U.S.
dateFounded in 2004
location
Raleigh, North Carolina, USA
people-size1001-5000 employees
web-link
http://www.spectraforce.com

H1B Sponsorship

SPECTRAFORCE has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (6)
2023 (1)
2022 (6)
2021 (8)
2020 (7)

Funding

Current Stage
Late Stage
Company data provided by crunchbase