CornerStone Technology Talent Services ยท 2 days ago
Access Support Representative
Cheyenne, WY
Contract
Onsite
New Grad, Entry Level
$18/hr - $21/hrCornerStone Technology Talent Services is seeking an Access Support Representative to provide assistance at a busy construction site. The role involves welcoming workers, verifying credentials, and ensuring a smooth check-in process while providing excellent customer service.
Staffing & Recruiting
Hiring Manager
Zandro Navarro
Responsibilities
Welcome workers as they arrive and provide helpful, courteous assistance throughout the check-in process
Support digital badge scanning, QR code check-ins, and other access tools
Verify credentials and required documents, ensuring workers meet site-entry requirements
Guide workers and subcontractors through onboarding steps, such as account setup and document uploads
Assist with mobile check-ins, digital badges, and basic system navigation
Help resolve simple access or login issues and escalate when needed
Issue temporary badges and visitor passes with a calm, professional demeanor
Communicate clearly with workers, supervisors, and subcontractor teams
Monitor access points to ensure safe, authorized entry
Document and report irregularities or recurring issues
Qualification
Required
Strong customer service background in any industry (hospitality, retail, call centers, healthcare support, etc.)
Friendly, patient, and confident when assisting individuals with varying levels of technical comfort
Quick learner who is comfortable navigating new technology
Professional and composed in fast-paced or outdoor environments
Dependable, detail-oriented, and able to follow established procedures
Comfortable standing or walking for extended periods and working outdoors
Preferred
Experience in help desk, dispatch, tech support, administrative roles, or site operations
Benefits
PPE required (provided as needed)
OSHA training reimbursement available
Comprehensive training on all tools, processes, and workflows
Company
CornerStone Technology Talent Services
CornerStone Technology Talent Services (TTS) delivers scalable IT hiring, government workforce solutions, and executive search with precision.
Founded in 1991
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase