Information Technology Help Desk Administrator jobs in United States
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Margolis Edelstein ยท 1 day ago

Information Technology Help Desk Administrator

positionPhiladelphia, PA
timePart-time
remoteOnsite
seniorityNew Grad, Entry Level
money$16/hr - $22/hr

Margolis Edelstein is seeking an IT Helpdesk Administrator to join their team. This role will serve as a critical link between IT management, technicians, and firm staff, ensuring smooth communication and ticket management while supporting asset management across all offices.

ConsultingFinancial ServicesLegal

Responsibilities

Manage IT equipment inventory and asset tracking across multiple offices
Ensure daily ticket assignment, communication, and follow-up while IT management and technicians focus on projects
Act as a communication bridge between IT and Margolis Edelstein staff
Assist with documentation and process improvement for IT operations
Provide other general firm-related administrative support and assistance as necessary

Qualification

IT ticketing systemsAsset managementOrganizational skillsCommunication skillsMultitaskingProfessional demeanor

Required

Strong organizational and communication skills
Experience with IT ticketing systems and asset management
Ability to multitask and support both technical and administrative needs
Professional demeanor and willingness to assist across departments

Company

Margolis Edelstein

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Margolis Edelstein is a law firm that provides legal services in insurance litigations.
dateFounded in 1994
location
Philadelphia, Pennsylvania, USA
people-size201-500 employees
web-link
http://margolisedelstein.com

Funding

Current Stage
Growth Stage

Leadership Team

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Bruce Barrett
Partner
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Charles Saul
Partner
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Company data provided by crunchbase