American Express · 22 hours ago
Senior Manager, Internal Fraud Event Response
American Express is a company built on a long history of innovation and commitment to its customers and colleagues. The Senior Manager of Internal Fraud Event Response will develop advanced analytics for internal fraud identification and response, ensuring data-driven decision-making across the enterprise while protecting the company's integrity.
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Responsibilities
Create and implement compensating controls to address emerging risks and regulatory changes
Respond to executive and board requests with timely, data-driven insights and recommendations
Support continuous improvement of internal fraud detection models and analytic tools in partnership with the Detection Analytics team
Develop statistical modeling, machine learning, and data visualization to identify fraud patterns and emerging threats impacting the industry and American Express
Ensure the integrity, aggregation, and interpretation of data supporting internal fraud capabilities
Lead rapid response initiatives to address new fraud schemes or internal and external fraud events
Create ad hoc analysis in response to requests from Executive leadership, providing actionable insights under tight deadlines
Collaborate with compliance, audit, and risk management teams to ensure effective risk identification, assessment, and mitigation strategies
Serve as a key liaison with executive leadership, board members, and regulatory bodies
Communicate complex analytic findings and risk assessments in clear, actionable terms for non-technical stakeholders
Ensure all internal fraud analytics and controls comply with relevant laws, regulations, and internal policies
Stay abreast of regulatory developments and industry best practices, updating processes as needed
Conduct detailed analysis of insider-related fraud incidents, trends, and behaviors to identify emerging risks and control opportunities
Use data-driven insights and behavioral analytics to uncover early indicators of internal fraud exposure
Partner with Fraud Operations, Investigations, and Operational Risk teams to translate case findings into preventive rule logic
Provide subject matter expertise on internal fraud risk patterns, detection methods, and process design
Stay current on emerging internal fraud trends, rule design techniques, and fraud prevention technologies
Leverage automation, data visualization, and analytics to continuously refine detection logic
Contribute to a culture of innovation and proactive risk management across the Internal Fraud 1LOD COE
Qualification
Required
7 years of experience in internal fraud detection, fraud risk management, rules development, or analytics, preferably in financial services or payments
Demonstrated experience designing and implementing fraud detection rules or models in a production environment
Strong understanding of internal fraud typologies, control design, and risk frameworks
Advanced proficiency with analytical tools and query languages (SQL, SAS, Python, etc.)
Experience working with rule management systems, case management platforms, large database environments/warehouses, and decision engines
Excellent analytical, problem-solving, and documentation skills with attention to accuracy and governance
Ability to work effectively in a fast-paced, cross-functional environment with minimal supervision
Benefits
Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities
Company
American Express
American Express is a financial services company that provides credit cards, charge cards, payment solutions, and related services.
Funding
Current Stage
Public CompanyTotal Funding
unknown1978-01-13IPO
Leadership Team
Recent News
thecanadianpressnews.ca
2026-01-14
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