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Germantown Athletic Club · 16 hours ago

Junior Systems Administrator

Hall City, FL

Full-time

Onsite

New Grad, Entry Level

0+ years exp

Germantown Athletic Club is an Equal Opportunity Employer committed to an alcohol/drug-free workplace. The Junior Systems Administrator will support the organization's server infrastructure and network health while analyzing and troubleshooting IT systems to enhance efficiency and productivity.

BasketballChild CareFitnessSwimming

Responsibilities

Uses defined policies and procedures to design new IT systems or enhance the existing systems to integrate with current and future needs

Tests and evaluates the compatibility and integrations of new systems with existing infrastructure, networks, and applications

Designs models and utilizes analysis and solution development methods, including process maps, flow charts, and diagrams

Supports management with project planning, risk assessment, and project tracking to deliver timely IT solutions within budget

Assists in the administration, installation, and configuration of local and cloud based servers. Monitors system performance and performs routine updates/patches

Assists in managing and troubleshooting LAN/WAN infrastructure, including switches, firewalls, and wireless access points under the guidance of the IT Operations Manager

Assists with application deployments, database maintenance, and legacy system documentation

Executes daily backup operations and assists in maintaining cyber security protocols, including user access controls and threat monitoring

Documents system configurations, troubleshooting steps, and 'institutional knowledge' to build a comprehensive internal technical library

Serves as the Tier 2 escalation point for the Customer Support team for complex hardware or network-related issues

Performs related tasks as required

Qualification

CompTIA Network+Security+Microsoft Azure AdministratorNetwork troubleshootingSystem administrationTechnical documentationInterpersonal skillsProblem-solvingWritten communication

Required

Bachelor's Degree in Computer Science, Information Technology, or a related field

0-2 years experience in IT support or junior technical role

A strong desire to be mentored by senior staff and a proactive approach to mastering new technologies

Knowledge of computer operating systems, equipment, peripherals, and application packages

Knowledge of microcomputer and network troubleshooting techniques

Knowledge of diagnostic tools and online monitoring software

Ability to methodically diagnose technical issues and implement sustainable solutions

Ability to diagnose technical problems and recommend solutions

Ability to comprehend and make inferences from written material

Ability to work independently within established policies and procedures

Ability to maintain accurate records and logs

Ability to watch and read from a computer screen for extended periods of time

Ability to effectively interact with users by listening attentively to user needs and problems

Ability to communicate with both inexperienced users and computer-savvy technical personnel that requires ability to reduce technical information to simple language

Strong interpersonal skills to work in a tiered team environment