Salesforce · 9 hours ago
Senior Director, Legal Operations
Washington, DC
Full-time
Hybrid
Director/Executive
$182K/yr - $305K/yr
10+ years expSalesforce is the #1 AI CRM, where innovation meets action. They are seeking a Senior Director to lead their Legal Operations function, focusing on operational excellence and innovation in legal processes while integrating AI solutions.
Agentic AIArtificial Intelligence (AI)Cloud ComputingCRMSaaSSales EnablementSoftware
Responsibilities
Team Leadership: Directly manage and provide strategic direction to Legal Shared Services, Contract Lifecycle Management Center of Excellence (CLM COE), eDiscovery, and Outside Counsel Management teams
Innovation & AI Integration: Lead these teams in pioneering their own use of AI tools and agentic solutions, serving as a model for legal operations transformation
Cross-Functional Excellence: Facilitate collaboration and knowledge sharing across operational teams to improve service quality, efficiency, and eliminate silos
Partnership Management: Oversee complex internal and external partnerships, including relationships with law firms, alternative legal service providers, vendors, and offshore contractors
Process Optimization: Drive business process redesign and simplification before automation, ensuring we don't just automate broken processes
Strategic Planning: Develop and execute comprehensive operational strategies that align with LCA's mission to be the most strategic, intelligent, and efficient legal department
Qualification
Required
10+ years of progressive leadership experience in legal operations, with demonstrated success managing multiple, complex operational functions
People management experience required, with a strong preference for experience managing and growing managers
Deep understanding of legal technology ecosystem, including contract management systems and eDiscovery platforms
Passionate about leveraging AI and Agents to transform work, and experience using AI tools individually and incorporating them into processes
Proven ability to build and maintain strategic relationships with internal and external partners, including vendors and cross-functional teams
Experience leading organizational transformation and driving adoption of new technologies and processes
Strong understanding of corporate legal department operations, outside counsel management, and legal service delivery models
JD is welcome but not required
Benefits
Medical
Dental
401k
ESPP
Generous parental leave
Adoption assistance
Fertility benefits
Time off programs
Vision
Mental health support
Paid parental leave
Life and disability insurance
Company
Salesforce
Salesforce is a cloud-based software company that provides customer relationship management software and applications.
10001+ employees
H1B Sponsorship
Salesforce has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1883)
2024 (2296)
2023 (1850)
2022 (2849)
2021 (2124)
2020 (1960)
Funding
Current Stage
Public CompanyTotal Funding
$65.38MKey Investors
Starboard ValueEmergence CapitalHalsey Minor
2022-10-18Post Ipo Equity
2004-06-23IPO
2003-01-01Series Unknown· $1M
Leadership Team
Arundhati Bhattacharya
Chairman & Ceo Salesforce India
Marc Benioff
Chair & CEO
Recent News
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