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Ewing Outdoor Supply · 17 hours ago

Warehouse Delivery Associate

Norman, OK

Full-time

Onsite

New Grad, Entry Level

$18/hr - $20/hr

Ewing Outdoor Supply is a family-owned company with a rich history of 104 years, looking for a Customer Service Professional to join their team in Oklahoma City. The role involves providing excellent customer service, managing deliveries, and ensuring customer satisfaction at their landscape supply location.

Food and BeverageManufacturing

Responsibilities

Go the extra mile to engage customers

Greet and direct customers

Provide accurate information (e.g. product features, pricing and after-sales services)

Answer customers' questions about specific products/services

Conduct price and feature comparisons to facilitate purchasing

Cross-sell products

Ensure racks are fully stocked

Manage returns of merchandise

Coordinate with your team to provide excellent customer service (especially during peak times)

Inform customers about discounts and special offers

Provide customer feedback to the Store Manager

Stay up-to-date with new products/services

Deliver a wide variety of items to different addresses and through different routes

Follow routes and time schedule

Load, unload, prepare, inspect and operate a delivery vehicle

Ask for feedback on provided services and resolve clients' complaints

Inform customers about new products and services

Follow DOT regulations and safety standards

Qualification

Customer ServiceBasic Math SkillsOutdoor Supply ExperienceBilingual (English/Spanish)Multi-taskLift 50-70 lbsCommunicationTime ManagementOrganizational Skills

Required

Must be 21 years old

Ability to lift 50-70 lbs

Ability to perform in a seasonal high heat situation

Ability to learn the POS (point of sale) system

Ability to identify products and extend a top level customer experience

Prior Outdoor Supply Industry Experience

Must be comfortable working most of your shift on your feet and performing repetitive physical tasks, such as stooping, squatting, and lifting items above your head

Must be comfortable operating and making deliveries on a daily route in an Isuzu NRR 650 or similar commercial vehicle

Customer orientation and ability to adapt/respond to different types of characters

Ability to multi-task, prioritize, and manage time effectively

Basic math skills

Excellent communication skills, capable of building trusting relationships

Ability to perform in fast-paced environments

Valid driver's license

Excellent organizational and time management skills

Good driving record with no traffic violations