CGI · 23 hours ago
OCP Platform Engineer Lead - Local to Cleveland, OH
Cleveland, OH
Full-time
Onsite
Senior Level
$70K/yr - $195K/yr
6+ years expCGI is a leading IT and business consulting services firm seeking an experienced OCP Platform support professional. The role involves supporting critical environments, managing incidents, and improving enterprise applications while collaborating with various teams to ensure smooth operations.
AnalyticsApplication Performance ManagementBusiness IntelligenceConsultingCyber SecurityFinanceInformation TechnologyTechnical Support
Hiring Manager
Gregory B.
Responsibilities
Support Non-Prod & Prod environments from end to end, it includes daily requests (user access, namespace creation, dashboarding, monitoring/alerting, reporting, ,logging etc), supporting application team releases with specific tasks (secret creation, pvc creation, request quota increase etc) & general support which include any issue with deployments, or platform related issues
Work on Incidents, JIRA tickets, CTASKs for prod/non-prod requests and issues without missing SLA
Ensure all the cluster must be up and running during offshore hours, if we find any platform issue we have to troubleshoot issue in parallel we have to engage onsite resources as well as RedHat vendor
Work closely with MIS partners to make their releases smooth from Dev to Prod environments
Work closely with RH to find the root cause of intermittent issues or repetitive issues
Perform maintenance and troubleshooting of enterprise applications and systems
Work to continuously improve speed, efficiency, and scalability of the enterprise applications and systems
Work across functions (development / testing, deployment, systems / infrastructure) and project teams to ensure quality and speed across enterprise systems
Automate wherever feasible / practical
Pro-actively communicate with Organization technology partners and sister teams
Pro-actively seek opportunities to implement improvements to internal processes
Review requirements and other technical documentation
DevOps, continuous integration / delivery principals and tools (for example, GIT, Jenkins, Artifactory, IBM uDeploy, etc.)
Source control and configuration management principals and tools (for example, GIT, SVN) and client tools like Source Tree, GitKraken, Git Bash. etc
Qualification
Required
Bachelor's degree in Computer Science, Information Technology, or a related field
Minimum of 6 years of hands-on experience in production support, preferably with experience in enterprise-scale projects
Strong Experience in OCP, certification preferred
In-depth knowledge of BPM concepts, methodologies, and best practices
Familiarity with databases and SQL queries and shell scripting for data manipulation and reporting
Ability to translate business requirements into technical solutions and design process flows accordingly
Strong analytical and problem-solving skills, with the ability to identify and resolve complex technical issues
Excellent communication skills, both written and verbal, to effectively collaborate with stakeholders and present technical concepts to non-technical audiences
Proven ability to work independently as well as part of a team in a fast-paced, deadline-driven environment
Extensive experience in supporting OCP RTB Project
Professional experience on Build, Deploy and Release Engineering and Software Configuration management (SCM)
Expertise in Software Configuration Management (SCM) including, Build, Deploy and Release, SVN, GIT, HARVEST SCM Implementation, CI build Process implementation, Software build Integration
Good Knowledge on build tools (MAVEN, ANT and GRADLE)
Expertise in Enterprise applications deployment on uDeploy and OpenShift
Good Knowledge on Configuration, Administration and Maintenance of Continuous Integration tool Jenkins
Expertise creating multiple templates to serve different application deployment needs using IBM Urban Code Deploy tool
Expertise maintaining JFROG Artifactory for build dependencies / Binary storage
Jenkins Pipeline DSL experience
Knowledge of scripting technologies to automate our support activities
Ability to schedule, estimate, priorities and deliver to commitments with a number of parallel ongoing efforts
Good understanding of GitOps implementation
Working knowledge of high standard industry tools such as Jenkins, Git, Artifactory, Maven, Gradle, and familiar with Docker, Kubernetes and OpenShift
Advanced troubleshooting skills
Benefits
Competitive compensation
Comprehensive insurance options
Matching contributions through the 401(k) plan and the share purchase plan
Paid time off for vacation, holidays, and sick time
Paid parental leave
Learning opportunities and tuition assistance
Wellness and Well-being programs
Company
CGI
CGI is an IT and business consulting services firm that offers consulting, cyber security, cloud, and IT services.
10001+ employees
H1B Sponsorship
CGI has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (775)
2024 (762)
2023 (795)
2022 (940)
2021 (846)
2020 (582)
Funding
Current Stage
Public CompanyTotal Funding
$1.2B2025-03-12Post Ipo Debt· $650M
2024-09-03Post Ipo Debt· $550.87M
1998-10-06IPO
Leadership Team
François Boulanger
President and Chief Executive Officer at CGI
Raymond McMann
VP, Global Oil & Gas Industry
Recent News
2026-01-13
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2026-01-09
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