Penn Medicine, University of Pennsylvania Health System · 1 week ago
Associate Executive Director
Philadelphia, PA
Full-time
Onsite
Director/Executive
12+ years expPenn Medicine is dedicated to providing high-quality care, conducting innovative research, and educating future leaders in medicine. The Associate Executive Director will provide executive leadership for Montgomeryville, overseeing operations and coordinating strategic program development while ensuring a patient-focused care model.
BiotechnologyEducationHealth CareMedicalTraining
Responsibilities
Provide direct management and oversight of the central, shared service functions (central check-in & registration, facilities) and multispecialty practices, as well as on-site leadership for the management teams in the Department and hospital-based practices within the facility
Develop and manage all related capital and operating budgets, and strategic health system growth initiatives
Maximize the financial impact for UPHS, by growing market share, exceeding volume and other financial metrics, while managing quality, safety, service, and access
Direct/support a governance structure that ensures appropriate engagement of all critical stakeholders, including physician leadership
Drive a culture that fosters collaboration, integration, and innovation, and is focused on providing a superior experience for patients, providers, and staff
Continually assess and support the improvement of practice operations and systems that reflect the seamless transition from OP, IP, and other relevant settings. Promote innovative use of technology (e.g., mypennmedicine, practice-to-practice scheduling, patient direct scheduling, telehealth) to improve efficiency, and patient satisfaction, and increase in-system utilization. Work with relevant hospital departments (Pharmacy, Lab, Radiology) and physician practice leadership to identify operational improvement opportunities
Monitor space utilization and develop plans to increase efficiency throughout the facility that reflect internal goals and alignment with external benchmarks
Monitor and report on facility-based performance metrics (such as volume, profitability, and patient satisfaction) and analyze data to identify opportunities for improvement
Ensure facility meets all local, state & federal regulatory requirements and engages all occupants in consistent survey & ongoing readiness, and compliance with all Regulatory, Patient Affairs, and Privacy policies and regulations, and CHCA, CCA, CPUP, and hospital policies, as may apply
Engage entity and departmental leadership in strategic discussions around clinical services offered (ensuring coordination with the broader entity or regional strategies), location, and physical layout for maximum efficiency and planned growth of specific services
Active participant in the Practice of the Future leadership team to ensure enterprise-wide alignment and advancement in ambulatory operations, program development, and patient experience initiatives at our ambulatory sites
Actively engage entity and departmental leadership to increase in-system utilization, integrate workflows, provide coordinated scheduling, and otherwise enhance operating and service performance
Actively pursue opportunities within the Montgomery community to raise awareness of the Penn Medicine services. Help drive improved communications with referring physicians. Build relationships with the local physician community. Partner with Marketing to develop local direct-to-consumer, web-based, and physician-targeted marketing initiatives, to grow the overall clinical volumes and market share in the Montgomeryville area
Routinely engage Government Relations, Marketing, Community Development, and Public Relations to coordinate ongoing needs regarding state legal and regulatory changes
Actively promote a sense of community and collaboration amongst the Montgomeryville providers
Work closely with Business Development to ensure appropriate communication and coordination around physician relationships, program building, marketing, etc
Qualification
Required
Bachelor of Arts or Science Business or Healthcare Administration
12+ years relevant experience, including minimum of 5-7 years of experience in the leadership of operational functions and services of a major academic medical center, health system, or faculty practice plan
Preferred
Master of Arts or Science, MBA or MHA
Benefits
Comprehensive compensation and benefits program
Prepaid tuition assistance programs
Company
Penn Medicine, University of Pennsylvania Health System
Penn Medicine is a world leader in academic medicine, setting the standard for cutting-edge research, compassionate patient care, and the education of future health care professionals.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
$70.9MKey Investors
BIRD FoundationWarren Alpert FoundationNational Cancer Institute
2025-01-22Grant
2023-01-03Grant· $9.7M
2022-08-18Grant· $5.7M
Leadership Team
Kevin Mahoney
Chief Executive Officer of University of Pennsylvania Health System
John Donohue
Vice President, Enterprise Services
Recent News
The Philadelphia Inquirer
2026-01-03
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