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Lifted Hospice · 1 day ago

Hospice Liaison

San Antonio, TX

Full-time

Onsite

Mid Level

$80K/yr - $90K/yr

Lifted Hospice is dedicated to delivering compassionate end-of-life care, and they are seeking a Hospice Liaison to build trust with providers and guide families through the hospice process. This role focuses on creating outreach strategies, building referral partnerships, and promoting the organization's services to ensure timely access to care.

Health Care

Hiring Manager

Alyssa Beck

Responsibilities

Creating outreach strategies – Developing and executing focused marketing and outreach plans under the guidance of the Chief Sales Officer to promote Lifted Hospice services in your assigned territory

Building referral partnerships – Establishing and maintaining strong relationships with hospitals, physicians, long-term care facilities, and other healthcare professionals to increase awareness and access to hospice care

Promoting Lifted’s presence – Representing Lifted Hospice through public relations efforts, community events, and targeted initiatives that enhance visibility and strengthen reputation

Aligning with strategic goals – Collaborating with internal teams to ensure outreach efforts are aligned with organizational priorities, market needs, and census growth objectives

Maintaining regulatory compliance – Ensuring all outreach activities, communication, and referral-related efforts are conducted in accordance with applicable healthcare laws, regulations, ethical standards, and Lifted Hospice policies

Managing relationships – Playing a key role in early-stage education and communication with families and referral sources, helping ensure timely, appropriate referrals without engaging in clinical decision-making

Staying ready to serve – Working a flexible schedule that may include early mornings, evenings, or weekends to support referral partners, connect with patients and families prior to admissions, and participate in community-based opportunities

Qualification

Healthcare experienceHospice care knowledgeOutreach strategiesPublic relationsRelationship-buildingCommunication skillsPlanningOrganizationEnglish proficiencyPresentation skillsTime managementTeam collaboration

Required

Prior experience in healthcare is required; hospice, palliative care, or home health experience is preferred

Demonstrated ability to develop and execute effective outreach strategies within the healthcare community

Strong relationship-building and communication skills, with the ability to engage confidently with physicians, facility staff, and community partners

Comfortable delivering presentations and educating both clinical and non-clinical audiences about hospice services

Works independently in a field-based role, with strong planning, organization, and time management skills

Maintains accurate documentation and account activity in CRM systems or similar tools

Professional, composed, and adaptable in sensitive or high-pressure situations

Brings a collaborative, mission-aligned mindset with a strong commitment to follow-through and team unity

Current driver's license, reliable transportation, and valid auto liability insurance

Must be able to read, write, and communicate clearly in English

Preferred

Experience or knowledge of hospice care, including hospice philosophy, referral pathways, and relevant healthcare regulations

Background in post-acute healthcare sales—such as home health, home infusion, home medical equipment, senior living, or rehab—and experience in community outreach, marketing, or public relations