Cleanslate · 5 months ago
Territory Account Manager for Cincinnati, OH
Cincinnati, OH
Full-time
Onsite
Mid Level
$55K/yr - $65K/yrCleanslate is a company specializing in cleaning and sanitizing solutions, and they are seeking a Territory Account Manager for the Cincinnati, OH territory. This role involves servicing and maintaining equipment, growing customer accounts, and providing exceptional customer service to ensure satisfaction and retention.
CleanTechCustomer ServiceJanitorial ServiceLaundry and Dry-cleaning
Responsibilities
Service dispensing systems to laundry and warewashing equipment, performing routine maintenance and emergency service to ensure customers are meeting local and federal health guidelines
Apply your mechanical aptitude to install, repair, and maintain warewashing, laundry, and dispensing equipment and systems
Perform routine and emergency maintenance to ensure customers’ facilities are fully operational and compliant
Demonstrate and train customers on safe and effective equipment to enhance their operations
Inherit a base of established customer accounts and maintain strong relationships to drive customer satisfaction and retention
Grow sales within your assigned territory by leveraging solution-based selling techniques, promoting additional products, and identifying opportunities to upsell and cross-sell
Serve as a trusted partner to customers, providing tailored recommendations on advanced cleaning and sanitation programs that meet their needs
Serve as the face of Cleanslate, providing recommendations on advance cleaning and sanitation programs
Deliver exceptional service by proactively addressing customer needs, providing product demonstrations, and resolving technical issues
Maintain account inventory, track parts usage, and ensure consistent product availability to maximize customer satisfaction
Build strong, solution-oriented relationships with your customer base to foster trust and long-term partnerships
Plan and manage your schedule in a flexible, independent work environment to meet customer demands efficiently
Provide emergency services via phone or in person as needed, including occasional on-call weekend rotations
Qualification
Required
Proven experience in merchandising, customer service, solution selling, order-taking, and account maintenance
Mechanical aptitude with experience in plumbing, electrical troubleshooting, and equipment maintenance
Valid driver's license and acceptable motor vehicle record
Availability for on-call rotations, including nights, weekends, and holidays as needed
Physical ability to lift up to 50 lbs., stand, bend, stoop, and work in confined spaces when required
Candidates must reside within 30 miles of the designated territory
Benefits
Health, Dental, Vision, Life Insurance, and 401K
Paid time off
Paid Holidays
Flexible Schedule opportunity
Company
Cleanslate
Cleanslate is a leading provider of cleaning and hygiene solutions to the commercial and institutional marketplace, serving customers in the lodging, food service, textile care, healthcare, food and beverage sectors, as well as building service contractors.
Founded in 2004
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Charles Zahler
Principal + CEO Cleanslate
Jacob Friedman
President/Founder
Company data provided by crunchbase