CGI · 2 days ago
Edge Operations Monitoring Specialist
Arlington, VA
Full-time
Hybrid
New Grad, Entry, Mid, Senior Level, Lead/Staff
$100K/yr - $200K/yr
0+ years expCGI Federal is seeking an Edge Operations Monitoring Specialist within their Intel sector to advance national security through technology. The role involves monitoring, maintaining, and troubleshooting edge computing systems, ensuring efficient operation, and collaborating with technical teams to resolve issues.
AnalyticsApplication Performance ManagementBusiness IntelligenceConsultingCyber SecurityFinanceInformation TechnologyTechnical Support
No H1B
Security Clearance RequiredU.S. Citizen OnlyHiring Manager
Phillip Carter
Responsibilities
Real-time Monitoring: Continuously track the performance and health of edge devices and systems using specialized monitoring platforms
Anomaly Detection: Identify deviations, errors, and performance bottlenecks by analyzing metrics and data generated at the edge
Technical Troubleshooting: Investigate and resolve issues on edge devices, such as system failures, connectivity problems, and software malfunctions
Data Analysis: Collect and analyze performance data from edge locations to identify trends, predict potential issues, and gather insights for process improvement
Collaboration and Escalation: Liaise with operations, engineering, and other internal teams to coordinate efforts and escalate complex problems for resolution
Documentation: Maintain accurate records of incidents, monitoring activities, and resolutions using ticketing and documentation tools
Proactive Maintenance: Develop strategies and implement solutions to improve system stability and prevent future operational problems
Liaison and Communication: Communicate technical information, alerts, and resolution statuses clearly to both technical and non-technical stakeholders
Qualification
Required
Bachelor's degree and/or 0 to 2 years of experience
TS/SCI required with the ability to obtain a TS/SCI with Poly highly desired
Strong background in IT systems, networks, and operational processes relevant to edge computing environments
Proficiency with IT monitoring tools (e.g., Dynatrace, Nagios, Zabbix) and ticketing systems (e.g., ServiceNow)
Excellent analytical and problem-solving skills to quickly identify root causes and implement effective solutions under pressure
Strong written and verbal communication skills to convey complex technical information to diverse audiences
Meticulous approach to data analysis, incident reporting, and documentation
Knowledge of how edge computing, cloud computing, and data center operations integrate and interact
Bachelor's degree and/or 2 to 5 years of experience
TS/SCI required with the ability to obtain a TS/SCI with Poly highly desired
Strong background in IT systems, networks, and operational processes relevant to edge computing environments
Proficiency with IT monitoring tools (e.g., Dynatrace, Nagios, Zabbix) and ticketing systems (e.g., ServiceNow)
Excellent analytical and problem-solving skills to quickly identify root causes and implement effective solutions under pressure
Strong written and verbal communication skills to convey complex technical information to diverse audiences
Meticulous approach to data analysis, incident reporting, and documentation
Knowledge of how edge computing, cloud computing, and data center operations integrate and interact
Bachelor's degree and/or 5 to 10 years of experience
TS/SCI required with the ability to obtain a TS/SCI with Poly highly desired
Strong background in IT systems, networks, and operational processes relevant to edge computing environments
Proficiency with IT monitoring tools (e.g., Dynatrace, Nagios, Zabbix) and ticketing systems (e.g., ServiceNow)
Excellent analytical and problem-solving skills to quickly identify root causes and implement effective solutions under pressure
Strong written and verbal communication skills to convey complex technical information to diverse audiences
Meticulous approach to data analysis, incident reporting, and documentation
Knowledge of how edge computing, cloud computing, and data center operations integrate and interact
Bachelor's degree and/or 10+ years of experience
TS/SCI required with the ability to obtain a TS/SCI with Poly highly desired
Strong background in IT systems, networks, and operational processes relevant to edge computing environments
Proficiency with IT monitoring tools (e.g., Dynatrace, Nagios, Zabbix) and ticketing systems (e.g., ServiceNow)
Excellent analytical and problem-solving skills to quickly identify root causes and implement effective solutions under pressure
Strong written and verbal communication skills to convey complex technical information to diverse audiences
Meticulous approach to data analysis, incident reporting, and documentation
Knowledge of how edge computing, cloud computing, and data center operations integrate and interact
Benefits
Competitive compensation
Comprehensive insurance options
Matching contributions through the 401(k) plan and the share purchase plan
Paid time off for vacation, holidays, and sick time
Paid parental leave
Learning opportunities and tuition assistance
Wellness and Well-being programs
Company
CGI
CGI is an IT and business consulting services firm that offers consulting, cyber security, cloud, and IT services.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$1.2B2025-03-12Post Ipo Debt· $650M
2024-09-03Post Ipo Debt· $550.87M
1998-10-06IPO
Leadership Team
François Boulanger
President and Chief Executive Officer at CGI
Raymond McMann
VP, Global Oil & Gas Industry
Recent News
2026-01-13
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2026-01-09
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