Cincinnati Children's · 10 hours ago
Network Engineer II
Cincinnati, OH
Full-time
Hybrid
Entry, Mid Level
$82K/yr - $104K/yr
2+ years expCincinnati Children's is the nation’s top pediatric hospital, and they are seeking a Network Engineer II to advance their critical computer networks. The role involves building and maintaining network infrastructure, providing technical support, and participating in project management to enhance patient care and operational efficiency.
Health Care
Responsibilities
Participate in the design, development, and implementation of new or enhanced network infrastructure requests
Identify the appropriate resources needed to complete small projects
Support communication between internal and external stakeholders on project-related issues and developments
Assist in developing and managing project plans
Determine the scope and complexity of small to mid-sized projects
Collaborate with cross-functional teams to ensure successful outcomes
Analyze, design, implement, and maintain moderately complex network infrastructure solutions to improve clinical care and patient management
Support network infrastructure testing and document testing outcomes
Develop and implement technical solutions
Create, write, and prepare complete user and technical documentation
Review existing documentation, providing corrections and enhancements
Apply development lifecycle processes, operating procedures, and documentation standards when implementing and supporting solutions
Provide technical support and problem-resolution assistance for production and process issues
Troubleshoot and interpret error messages to resolve issues
Identify required resources to resolve minor to mid-sized technical problems
Implement solutions using appropriate Change Control methods
Serve as a resource and liaison between Cincinnati Children’s departments and Information Services
Support departmental efforts to enhance customer satisfaction
Monitor and evaluate system performance and functionality to prevent potential issues
Gather information for future development needs or feasibility studies
Participate in on-call support rotation, handling incident resolution and problem determination
Deliver outstanding end-user support and monitor Service Level Agreements (SLAs) for incident management
Collaborate with other areas to ensure customer-centered incident management and resolution
Adhere to and promote change management policies and procedures
Model strong customer service behavior, including timely and effective follow-up with customers
Expand knowledge and skills through cross-training, literature review, department meetings, and vendor education
Develop and maintain positive internal and external relationships
Motivate others and encourage teamwork, fostering a collaborative environment
Deliver oral and written presentations
Conduct and participate in instructional seminars
Gain expertise in several Cincinnati Children’s computer-based systems
Perform additional duties as assigned
Qualification
Required
Bachelor's degree OR equivalent combination of education and experience
Minimum 2+ years of work experience in a related job discipline
Preferred
2-4 years of professional experience in network engineering or infrastructure support
Professional certifications such as Cisco Certified Network Professional (CCNP), Cisco Certified Network Associate (CCNA), Aruba Certified Switching Professional (ACSP), CompTIA Network+, or equivalent
Experience configuring and supporting enterprise networking technologies (e.g., Cisco routers/switches, Cisco wireless, network fabric)
Knowledge of VPN, DNS, DHCP, routing protocols (BGP, OSPF, EIGRP), VLANs, and QoS
Hands-on experience with wireless network infrastructure in a healthcare or enterprise environment
Familiarity with network monitoring and performance tools (e.g., SolarWinds, Splunk, Wireshark, Nagios)
Experience with network automation and scripting (Python, Ansible, etc.) to streamline operations
Understanding of ITIL frameworks and change management processes
Prior experience working in a healthcare or hospital environment, with knowledge of compliance requirements (HIPAA, HITRUST)
Strong interpersonal and communication skills, with the ability to explain complex technical issues to non-technical users
Company
Cincinnati Children's
Cincinnati Children’s, a nonprofit academic medical center established in 1883, offers services from well-child care to treatment for the most rare and complex conditions.
10001+ employees
H1B Sponsorship
Cincinnati Children's has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (132)
2024 (109)
2023 (131)
2022 (124)
2021 (98)
2020 (68)
Funding
Current Stage
Late StageTotal Funding
$15.6MKey Investors
Nestle Purina PetcareNational Institutes of HealthFarmer Family Foundation
2025-12-29Grant
2024-03-12Grant· $2.6M
2023-04-20Grant· $5M
Leadership Team
Tony Johnston
Deputy Chief Information Officer, Vice President and CTO
Recent News
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2025-12-10
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