VP of Automotive Centers jobs in United States
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Fleet Farm · 2 days ago

VP of Automotive Centers

positionAppleton, Wisconsin, United States
timeFull-time
remoteOnsite
seniorityDirector/Executive
date10+ years exp

Fleet Farm is a leading retailer in the United States, and they are seeking a Vice President of Auto Centers to define and execute the strategy for their Auto Centers business. This role involves full P&L ownership and aims to enhance customer experience while driving operational excellence and profitability.

E-Commerce

Responsibilities

Develop and execute a multi-year strategic roadmap to drive profitable growth across Fleet Farm Auto Centers
Evaluate and redefine the Auto Centers value proposition, service mix, pricing strategy, and customer experience model
Lead large-scale transformation initiatives with clear milestones, financial targets, and accountability
Partner with the Chief Retail Operations Officer and Executive Leadership Team to align Auto Centers strategy with broader enterprise objectives
Own full P&L responsibility, including revenue growth, margin improvement, labor productivity, and expense control
Drive consistent execution across all Auto Centers, ensuring adherence to operational standards, safety, and regulatory compliance
Establish and manage operating KPIs, dashboards, and performance management routines
Lead continuous improvement initiatives focused on service quality, cycle time, technician productivity, and customer satisfaction
Ensure effective inventory management, equipment utilization, and preventive maintenance programs
Partner closely with Merchandising, Supply Chain, HR, Finance, IT, Marketing, and Store Operations
Collaborate with HR on workforce strategy, technician pipeline development, compensation models, and training programs
Work with Finance to develop forecasts, capital plans, and ROI analyses for strategic investments
Influence technology roadmaps related to scheduling, diagnostics, workflow, and customer communication
Lead and manage external vendor and service partner relationships to maximize performance and value

Qualification

P&L ownershipBusiness transformationOperational excellenceMulti-unit retail operationsLabor-driven service modelsTeam buildingChange managementLeadership experience

Required

Bachelor's degree required; MBA or advanced degree preferred
10+ years of progressive leadership experience in automotive services, multi-unit retail operations, or a comparable service-intensive environment
Demonstrated success leading a business or division with full P&L ownership and profitability accountability
Proven experience driving enterprise-level transformation and managing complex change initiatives
Strong operational acumen with the ability to translate strategy into disciplined execution
Deep understanding of labor-driven service models, productivity metrics, and field operations
Track record of building and leading high-performing teams across geographically dispersed locations

Preferred

MBA or advanced degree preferred

Company

Fleet Farm

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Fleet Farm is a growing company and we are always on the lookout for talented Team Members.
dateFounded in 1955
location
Baxter, Minnesota, USA
people-size5001-10000 employees
web-link
http://www.fleetfarm.com/

Funding

Current Stage
Late Stage
Total Funding
unknown
2016-01-05Acquired

Leadership Team

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Steve Jensen
SVP & Chief Merchandising and Marketing Officer
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Carol Scheiwe
HR Business Partner
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Recent News

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2025-12-31
Star Tribune
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2025-03-20
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