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Harris County · 22 hours ago

Senior IT Manager

Houston, TX

Full-time

Onsite

Senior Level, Lead/Staff

8+ years exp

Harris County is seeking an experienced Senior IT Manager to implement and administer innovative technology solutions that support the Tax Assessor-Collector’s mission. The role involves supervising a team of IT professionals and ensuring the maintenance and advancement of IT systems and services.

Government Administration

H1B Sponsor Likely

Responsibilities

Guide the Tax Office’s technology vision and long-term planning, focusing on innovative and user-centered solutions while identifying technological improvements to optimize efficiency and service

Collaborate with leadership to prioritize technology and best practices

Provide input and recommendations on technology enhancements and help with the development of IT requests to county leadership

Regularly prepare and disseminate clear, concise reports and communication detailing departmental activities and achievements in advancing the agency's technology agenda

Oversee initiatives like cloud migrations, modernizing applications, and implementing cutting-edge hardware, emphasizing agile methodologies and sustainable asset management

Develop dynamic work plans for deploying client, web, and cloud technologies, ensuring these plans are agile, user-centric, and resource-efficient

Provide leadership to the Sprint and SCRUM teams, ensuring that application and software development are aligned with user needs and agency goals

Maintain a deep understanding of IT systems to offer superior internal support, emphasizing quality customer service to end users

Manage a tiered support structure that addresses installation, troubleshooting, and upgrades and focuses on enhancing user experience and technology accessibility

Lead IT staff in delivering efficient, user-focused support

Allocate responsibilities to encourage creativity, problem-solving, and team development

Establish and promote continuing education and training for personnel

Ensure personnel compliance with HCTO policies and procedures concerning execution of duties and job performance

Hold team members accountable for their work, including ongoing team meetings, one-on-one conversations, status reports, and other appropriate communications

Coordinate with stakeholders, vendors, and internal teams to ensure timely, budget-friendly, and quality completion of technology projects from initiation to completion

Evaluate vendors and track performance to ensure compliance with vendor service level agreements

Review and approve personnel time records

Perform regular personnel reviews and recommend/implement adjustments

Perform other duties as assigned

Qualification

IT infrastructureAgile Project ManagementUser-Centered DesignAngular.NETReactSQL ServerOracleLeadershipInnovative ThinkingEthicsComplianceStrategic Technology PlanningEffective CommunicationTeam Management

Required

Bachelor's degree in information technology, Computer Science, or related field from an accredited institution within the U.S

Eight (8) years of experience in information technology plus experience in managing a technical support team

Experience with business support models, including outsourced, fully managed, and co-location

Strong understanding of IT infrastructure, support operations, and service delivery

Excellent communication, leadership, and organizational skills

Must possess a valid Texas driver's license and maintain an acceptable driving record

Employment is contingent upon the successful completion and favorable results of a criminal background check and substance abuse screening

Preferred

Innovative Thinking: Ability to bring new, creative technology solutions

Agile Project Management: Skilled in adaptable, efficient project delivery

User-Centered Design: Focus on creating technology that meets user needs

Strategic Technology Planning: Can develop technical strategies for agency goals

Leadership and Teamwork: Strong leadership and supervisory skills, with the ability to guide staff and manage multiple priorities

Effective Communication: Can convey complex technical concepts to stakeholders. Ability to communicate effectively with staff, leadership, vendors, and the public

Ethics and Compliance: Understanding of the legal/ethical aspects in government technology

Knowledge: Computer configuration, implementation, and administration support

Technology: Angular, .NET, React, WordPress, SQL Server, Oracle

Company

Harris County

Harris County focuses on transportation, public health, housing, justice and safety, the environment, and other issues.

Founded in 1836

Houston, Texas, USA

10001+ employees

https://www.harriscountytx.gov/

H1B Sponsorship

Harris County has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

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Trends of Total Sponsorships

2025 (1)

2024 (2)

2022 (2)