Guest Experience Host jobs in United States
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Merlin Entertainments · 22 hours ago

Guest Experience Host

positionYonkers, NY
timePart-time
remoteOnsite
seniorityNew Grad, Entry Level
money$16.50/hr - $16.50/hr
date0+ years exp

Merlin Entertainments is a global leader in location-based, family entertainment. As a Guest Experience Host, you will engage with guests, provide high-energy service, and ensure a memorable visit at the LEGOLAND Discovery Center. Your role will involve various responsibilities including admissions, rides, retail, and special events.

Digital EntertainmentLeisureMedia and EntertainmentTourism

Responsibilities

Bring positive, high-energy guest service to every interaction
Create magical moments and engage with guests throughout the attraction
Keep areas clean, stocked, safe, and ready for fun
Manage lines and guest flow with confidence
Follow opening/closing procedures and uphold all safety standards

Qualification

Customer service experienceCommunication skillsTeamworkSelf-motivatedFlexibility

Required

6 months – 1 year experience working in attractions, entertainment, or customer service-based positions preferred
Fun, dynamic, and friendly personality
Excellent communication, listening, and motivational skills
Able to work in areas with loud noises and confined spaces
Self-motivated, able to work independently or as part of a team
Must be flexible and able to work a variety of shifts, including days, nights, weekends, holidays, and special events

Benefits

Flexible hours.
30% discount in the retail store.
Merlin Magic Pass which gives you free admission to Merlin attractions worldwide.
Competitive 401K.
Discounts through the Merlin Marketplace Website – on almost anything you buy online.
FUN working environment and much more!

Company

Merlin Entertainments

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Merlin Entertainments is the largest European entertainments company operating in Europe. It is a sub-organization of Blackstone Group.
dateFounded in 1999
location
Poole, Dorset, GBR
people-size10001+ employees
web-link
https://www.merlinentertainments.biz

Funding

Current Stage
Public Company
Total Funding
unknown
Key Investors
CVC Capital Partners
2019-06-28Acquired
2013-11-13IPO
2010-06-24Private Equity

Leadership Team

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Fiona Eastwood
Chief Executive Officer
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Graeme Johnson
Global VP, People & Culture
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Recent News

GlobeNewswire
Delivering magic behind the scenes, OCS and Merlin Entertainments agree five-year Integrated FM partnership across top UK attractions.
2025-12-18
EIN Presswire
Amusement Parks Market 2025 Trends: Expected to Grow at a CAGR of 6.8% from 2024 to 2034, Claims AMR
2025-12-04
The Orlando Sentinel
Universal, Orlando leave mark on 2025 theme-park influencer list
2025-11-27
Company data provided by crunchbase