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Moderna · 18 hours ago

Technician IV, Command Center

Norwood, MA

Full-time

Onsite

Mid Level

$74K/yr - $118K/yr

3+ years exp

Moderna is a pioneering company revolutionizing medicine through mRNA technology, and they are seeking a Technician IV for their Command Center in Norwood, Massachusetts. This role is critical for sustaining operational readiness by monitoring systems and ensuring effective communication during off-hours in a 24/7 manufacturing setting.

BiotechnologyGeneticsHealth CareMedicalPharmaceuticalTherapeutics

Comp. & Benefits

No H1B

U.S. Citizen Only

Responsibilities

Monitoring and operating Building Management Systems (BMS), Central Monitoring Systems (CMS), and utilities platforms to promptly detect and respond to system alarms

Triaging alarms, coordinating interdepartmental communications (Facilities, Manufacturing, Quality, etc.) to ensure timely and effective response

Investigating utility equipment faults and supporting diagnostics and recovery protocols

Serving as the central communications hub for off-hours events and alerts, ensuring continuous coordination across functions

Maintaining thorough and accurate shift logs, handover reports, and system event documentation

Performing preventive maintenance tasks using CMMS tools like Maximo and contributing to environmental integrity through routine building rounds

Logging chemical and gas usage, maintaining pH neutralization data, and supporting procurement coordination

Assisting junior team members by reinforcing SOPs, answering technical questions, and modeling best practices

Participating in SOP development and suggesting continuous improvement actions based on shift learnings and system trends

Engaging with new digital tools and systems that are increasingly integrated with AI-driven platforms to optimize diagnostics and operational insights

Qualification

Building Management SystemsCMMS (Maximo)Alarm response protocolsTechnical documentation interpretationCommunication skills

Required

High school diploma or equivalent required

Minimum of 3 years of experience supporting facilities, utilities, or building systems in a regulated environment (e.g., biotech, pharma, healthcare, data center)

Hands-on experience with Building Management Systems (BMS) and alarm response protocols

Working knowledge of CMMS systems such as Maximo

Ability to read and interpret technical documentation such as SOPs, equipment manuals, and schematics

Strong communication and coordination skills, with ability to manage multiple priorities in a fast-paced environment

Comfortable working 12-hour rotating shifts, including nights and weekends

Physical ability to conduct rounds, lift up to 50 lbs, and handle gas cylinders or similar equipment

This position is site-based, requiring you to be at Moderna's site full-time. This position is not eligible for remote work

At Moderna, we are focused on delivering on our mission by enabling talent to thrive. For this role, we are currently unable to offer immigration sponsorship. Candidates must already hold work authorization in US and be able to maintain that status without the need for future sponsorship