Replacements, Ltd. ยท 1 day ago
Order Processing Specialist (Puller/Packer)
McLeansville, North Carolina, United States
Full-time
Onsite
New Grad, Entry LevelReplacements, Ltd. is a company dedicated to connecting customers with timeless pieces of tableware. The Order Processing Specialist role involves accurately pulling and packing customer orders while ensuring high standards of order accuracy and inventory integrity.
E-CommerceRetail
Responsibilities
Accurately pull and pack customer orders, verifying pattern name, piece type, size, reference, quantity, and quality
Follow all packing procedures, using appropriate materials to protect pieces and minimize breakage or damage
Scan and process orders in compliance with eTrack rules and procedures
Select the correct box type and size based on carrier requirements and order specifications
Clean and prepare pieces for packing, handling items that cannot be cleaned according to procedures
Identify and escalate problem orders and process damaged stock appropriately
Organize and maintain inventory by straightening and cleaning shelves while pulling
Accurately record time and production stats daily using Kronos
Support the team by assisting with other department tasks as needed
Qualification
Required
Detail-oriented with strong focus on accuracy and quality
Basic computer and data entry skills; able to learn internal systems
Strong communication skills and ability to work well within a team environment
Ability to work independently under minimal supervision
Commitment to safety, following all safety regulations and procedures
Physical ability to stand, walk, bend, and climb throughout the shift
Ability to lift and carry up to 15 pounds regularly, and up to 25 pounds occasionally
Ability to safely push, pull, and maneuver carts and ladders
Flexibility to work weekends and second shift during peak holiday seasons
Commitment to excellent service, supporting both internal and external customers
Benefits
401(k) with Company Match
Medical Insurance (HRA & PPO Plans)
Dental and Vision Insurance
Flexible Spending Accounts (FSA)
Employer-Paid Life Insurance, with Voluntary Options Available
Employer-Paid Short- and Long-Term Disability
Critical Illness and Accident Insurance
Auto and Home Insurance Discounts
Adoption Assistance
Bring Your Pets to Work Program
Pet Insurance
On-Site Wellness Clinic and Occupational Health Services
On-Site Dispensary
$0-Copay Counseling and Mental Health Services
Educational Reimbursement
And More
Company
Replacements, Ltd.
Replacements, Ltd. is a retail company providing dinnerware and stoneware.
Founded in 1981
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Kelly Smith
Sr Vice President, CFO
Recent News
Company data provided by crunchbase