Healthcare IT Leaders · 23 hours ago
Enterprise Application Support - ServiceNow / Nuvolo
United States
Contract
Remote
Senior Level
5+ years expHealthcare IT Leaders is a national leader in IT workforce solutions, connecting healthcare provider, payer and life sciences organizations with experienced technology talent for consulting and full-time hiring. This role supports enterprise clinical, business, financial, and infrastructure applications, focusing on Nuvolo Asset and Workplace Management solutions.
ConsultingCRMHealth CareHuman ResourcesInformation TechnologySoftware
Hiring Manager
Kyle Johnson
Responsibilities
Design, configure, and implement Nuvolo modules (EAM, IWMS, Facilities, Space, Clinical Engineering) on the ServiceNow platform, including Asset Management and CMDB
Collaborate with stakeholders to gather requirements and translate them into functional and technical solutions
Perform system integrations, data migrations, and workflow automation
Develop and maintain custom scripts, business rules, UI policies, and reports
Provide Level 2 application support: troubleshoot, document, and resolve incidents and service requests while meeting SLAs
Ensure system performance, security, and compliance with organizational standards
Create documentation and provide end-user training and ongoing support
Partner with cross-functional teams to optimize operations and improve service delivery
Identify opportunities for continuous process and service improvement
Participate in special projects and perform additional duties as assigned
Qualification
Required
Bachelor's degree in Computer Science, Systems Engineering, Information Systems, Business Administration, or a related field
Five (5) years of progressive experience in enterprise applications, systems support, or IT operations
Strong understanding of business, clinical, financial, and infrastructure application workflows
Ability to work independently and collaboratively in a fast-moving team environment
Excellent analytical, documentation, and communication skills
Preferred
Experience with ServiceNow, Nuvolo, asset management systems, or CMDB preferred
Company
Healthcare IT Leaders
Healthcare IT Consulting and Workforce Solutions. #BeALeader
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Alex Gramling
Chief Marketing and Social Impact Officer, Founding Member
Bob Bailey
Managing Principal
Recent News
Kansas City Business Journal
2025-01-10
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2025-01-10
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