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MARI · 2 days ago

Chief Operating Officer, Frieze

New York, NY

Full-time

Onsite

Director/Executive

$200K/yr - $250K/yr

Frieze is part of Mari, a new group dedicated to the premium live events space. The Chief Operations Officer is responsible for ensuring effective operations within art fairs, developing business scalability, and maximizing profitability through strategic procurement and strong venue relationships.

EventsMedia and Entertainment

Responsibilities

Manage and develop a professional and customer focused team able to meet the needs of the business and its customers

Responsible for venue search and developing strong venue relationships that effectively support the gallery team to deliver a sustainable, long term venue plan for existing and new fairs

Ensure that Frieze’s major cost line (production) is well managed and procurement efficient

At the same time ensure that Production, H&S and litigation risks are well managed

Identify opportunities to look at alternate, more cost-effective production models e.g. insourcing vs outsourcing, rental vs ownership and vertical integration in the supply chain

Champion sustainability through the supply chain

During Fairs act as "Chief of Staff" and run the Major Incident Response team coordinating the decision cycle for assessing and responding to a major incident

Manage Director of Digital and Head of Data and their associated teams that are responsible for all Frieze customer facing digital platforms and audience data management and insight

Ensure overall resilience and security of platforms in partnerships with the Mari central team

Work closely with wider Frieze business to ensure that customer facing platforms and processes meet the needs of our audience and demonstrate the highest quality in customer experience

Ensure business priorities are managed in a transparent way through a digital roadmap and that key projects are delivered to time and budget

Identify opportunities for digital and data to improve customer experience for existing Frieze products as well as new business development opportunities where digital and data can support the growth of the business

Act as lynchpin between Mari Legal and Frieze business partners to ensure that Frieze / Mari corporate legal risks are being properly considered for all key contracts

Ensure that Mari Legal are being kept abreast of Frieze business development

Sign off on material contracts entered into by the business

In partnership with Mari Insurance and Frieze business partners ensure that Frieze has the correct insurance in place as the business evolves

Oversee the management of Frieze estate in all locations, working with designated contacts to ensure they are run smoothly and are compliant with local Health & Safety legislation

Ensure that the lease and sub-let arrangements are regularly reviewed and new agreements signed when required

Maintain relationships with the key stakeholders, e.g. landlords, tenants and property lawyers

Oversee staff that manage staff travel to and from the fairs. Ensure traveler lists are optimized in consultation with Frieze Finance team and suitable group accommodation is booked

Ensure onsite operations for permanent and temp staff run smoothly

Qualification

Change managementEvent managementLeadership experienceCross-border experienceTeam buildingOpen to feedbackCommunication skillsCreative thinkingResponsibility

Required

A COO with significant leadership experience in a consumer facing organization

A strong change manager, who can demonstrate that they have developed scalable and efficient teams, processes and systems as a business has grown whilst maintaining day-to-day control

Experience working in fast moving growth organizations

Strong leadership and influencing skills across all areas of a business

Proven communicator who is clear and concise and empathetic

Voices an opinion and makes creative suggestions

Team player

Takes responsibility and follows through on commitments/decisions made

Good record for hiring and retaining quality staff

Open to criticism and feedback - wants to learn and constantly improve