The Mom Project · 1 day ago
Dealership Software Installation Facilitator (Remote with Travel)
United States
Contract
Remote
Mid LevelThe Mom Project is seeking a Dealership Software Installation Facilitator to support a multinational professional services network. This role involves overseeing the deployment of dealership management software solutions, ensuring seamless transitions and user adoption while managing project timelines and stakeholder communication.
Career PlanningCommunitiesHuman ResourcesMarketplaceRecruitingWomen's
Responsibilities
Lead and coordinate end-to-end dealership software installations from initial assessment and planning through go-live and post-installation support
Serve as the primary point of contact for dealership leadership, internal teams, and external software vendors throughout deployment
Manage project timelines, deliverables, and quality standards to ensure implementations stay on track and within scope
Identify risks early, escalate issues when needed, and create mitigation plans to avoid delays or disruption
Oversee installation and integration of dealership systems (e.g., finance, inventory, CRM), ensuring alignment with dealership workflows and business needs
Identify, troubleshoot, and escalate technical and operational issues, coordinating with internal and external resources for timely resolution
Design and deliver training sessions (in-person and virtual) to support adoption and ensure users understand best practices
Provide hands-on support during transition periods, including go-live events, to minimize operational disruption
Maintain project documentation, including configurations, implementation notes, user feedback, and lessons learned for continuous improvement
Support continuous optimization of implementation processes based on deployment outcomes and dealership feedback
Qualification
Required
Experience in dealership software implementation, digital enablement, dealership operations, or technical customer support
Automotive/dealership management system (DMS) experience required (Tekion strongly preferred; CDK and other DMS platforms accepted)
Strong understanding of dealership operations, automotive business processes, and basic IT infrastructure
Willingness and ability to travel extensively (up to 90%) to support on-site deployments nationwide
Flexibility to support nontraditional hours during go-live periods or urgent project phases
Project management skills with the ability to manage multiple workstreams and shifting priorities
Strong stakeholder management and client-facing communication skills
Strong organization, attention to detail, and documentation discipline
Analytical problem-solving and troubleshooting mindset
Ability to explain technical concepts clearly to users with varying levels of technical fluency
Customer service orientation with empathy and adaptability
Collaborative and team-oriented approach with a growth mindset
Comfortable working in fast-paced, changing environments and learning new technologies quickly
Preferred
Strong preference for candidates currently working in dealership environments
Benefits
Medical
Dental
Vision
Life (including spouse & child)
401k
STD/LTD
AD&D
Company
The Mom Project
The Mom Project is a digital talent marketplace helping women remain active in the workforce.
Founded in 2016
51-200 employees
H1B Sponsorship
The Mom Project has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (1)
Funding
Current Stage
Growth StageTotal Funding
$115.6MKey Investors
Leeds Illuminate7GC & CoAtlanta Seed Company
2021-10-06Series C· $80M
2020-07-01Series B· $25M
2018-12-17Series A· $8M
Leadership Team
Allison Robinson
Founder
Recent News
Company data provided by crunchbase