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MicroTransponder · 9 hours ago

Intake Specialist

United States

Full-time

Remote

Entry, Mid Level

2+ years exp

MicroTransponder, Inc. is dedicated to transforming the lives of stroke survivors through its innovative neurostimulation technology. The Intake Specialist plays a critical role in supporting patient access to therapy by managing medical record documentation and coordinating with healthcare providers.

Health CareMedicalMedical DeviceNeuroscience

Responsibilities

Develop and maintain an understanding of the coverage policy landscape for vagus nerve stimulation (VNS) and rehabilitation therapies for upper limb impairment related to chronic stroke

Obtain, organize, and securely store complete patient medical records from multiple providers and healthcare settings

Review clinical and medical documentation for completeness, accuracy, and compliance with internal guidelines and program requirements

Identify documentation gaps or inconsistencies and proactively work with provider offices to resolve issues

Clearly and accurately document all communications with provider offices, patients, internal teams, and other stakeholders within company databases

Demonstrate proficiency in medical terminology, medical office workflows, and pre-service clearance processes

Apply working knowledge of prior authorization concepts

Maintain compliance with HIPAA and data privacy regulations at all times

Support continuous improvement of intake and documentation review processes

Perform other duties as assigned in support of the Market Access & Reimbursement team

Qualification

Pre-service clearance proceduresMedical record managementHIPAA complianceMedical terminologyHealthcare experienceMulti-taskingAttention to detailCommunication skills