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Universal Technical Institute, Inc. · 4 hours ago

Manager Organizational Development

US-AZ-Phoenix

Full-time

Hybrid

Mid, Senior Level

$95K/yr - $120K/yr

5+ years exp

Universal Technical Institute, Inc. is seeking a Manager of Organizational Development who will be responsible for designing and delivering enterprise-wide solutions to enhance organizational effectiveness and employee engagement. This role involves collaborating with leadership and HR to implement strategies that align talent and culture with business goals.

AutomotiveEducationHigher Education

Responsibilities

Develop and execute OD strategies and programs aligned with enterprise goals and talent plans

Collaborate closely on individual and team development, change management, business planning, performance management, process improvement, and strategic support to deliver tailored solutions that enhance organizational effectiveness

Support succession planning and high‑potential talent development in partnership with HR and leaders

Partner with leaders on engagement, inclusion, and employee experience initiatives

Partner with leadership to identify and consult career-pathing and development needs

Design, develop, implement, and evaluate learning solutions that meet business and performance needs, and develop leadership capability

Facilitate interactive discussions, activities, workshops, and training sessions

Conduct needs analyses and assess or identify knowledge, skill and/or performance gaps; recommend, design, and deliver appropriate solutions

Identify and/or create training materials and content, aligning training needs with subject matter expert(s)

Serve as a project manager when designing, implementing, and partnering with stakeholders

Employ adult learning principles, instructional design theories, and appropriate educational technologies

Conduct assessments (surveys, focus groups) to evaluate program effectiveness

Partner with HR teams and senior leaders to foster an inclusive, engaging workplace culture

Build strong relationships and influence across all organizational levels

Champion initiatives that align development with organizational values and culture

Act as an internal consultant to business leaders and HR partners

Serve as a trusted advisor and change practitioner for strategic initiatives and transformations

Build change capability across leadership and teams

Guide and support leaders in managing transitions and sustaining change

Develop and execute change management strategies (stakeholder analysis, communication, adoption planning)

Monitor and evaluate change impact, adjusting strategies as needed

Define success metrics and develop processes to measure effectiveness of OD solutions

Establish and maintain collaborative, effective working relationships with business stakeholders

Identify and manage vendor relationships and budgets in the design, development, and delivery of training programs

Establish/maintain a high performance team of professional, motivated and engaged staff utilizing effective training, performance management and career-development activities while leading them to achieve established business results and performance metrics

Recognizes and rewards employee contributions and achievements

Other duties as assigned

Qualification

Organizational DevelopmentChange ManagementLearning Solutions DesignAdult Learning PrinciplesLearning Management SystemsBehavioral AssessmentsPublic SpeakingConsulting SkillsAnalytical SkillsEmpathy

Required

Bachelor's degree in Instructional Design and/or Technology, Education, Business, Adult Learning, Organizational Development, Communications, or related field

Minimum five (5) years progressive experience in Training and Development, Blended Learning, Adult Education, Human Resources, and/or Organizational Development

Demonstrated success leading enterprise and/or cross-functional OD initiatives

Demonstrated success designing, implementing, facilitating, and evaluating employee and leader development programs across various levels of employees

Experience using OD frameworks and tools (e.g., change models, training design, leadership and workstyle assessments)

Experience building effective teams with demonstrated success in delivering on organizational strategy

Learning technology and Learning Management System (LMS) administration experience (Cornerstone preferred)

Knowledge base should include successfully administering and facilitating behavioral assessments (DiSC) in organizational development initiatives

Strong public speaking, facilitation, consulting, and influencing skills, with the ability to manage group dynamics

Strong familiarity with ADDIE, adult learning principles, and the instructional design process to ensure all OD resources are educationally sound

Proficiency in creating visually professional documents and guides (using MS Office, Canva, or similar)

Familiarity with Learning Management Systems (LMS), e-learning platforms, and digital content creation tools

Demonstrated knowledge of educational, social, and communication technology with desire to learn new tools (software and hardware) as appropriate. Proficiency in MS Office

Strong analytical skills to assess organizational learning needs and identify skill gaps

Understanding of how to support employees through organizational changes

Skills to develop programs that support smooth transitions and enhance employee engagement

Strong empathy and active listening to guide others in their personal and professional development

Ability to communicate effectively across all levels of the organization to drive engagement and support for change management initiatives

Ability to influence employees to drive organizational development and learning agenda

Ability to facilitate interactive sessions with confidence, managing group dynamics and fostering a positive learning environment

Preferred

Learning Management System (LMS) administration experience (Cornerstone preferred)

Proficiency in Smartsheets

Benefits

Tuition Waiver: Enjoy a tuition waiver after 6 months of employment for you AND your immediate family offered at UTI and Concorde campuses

Paid Time Off: Competitive paid time off programs for employees (Vacation, Sick, Flexible)

Retirement Matching: 50% match on the first 6% of your contributions after 90 days

Paid Parental Leave: 4 weeks of paid leave for both birthing and non-birthing parents to bond with a new baby

Competitive Insurance: Health, vision, and dental coverage for you and your dependents

Pet Insurance: Competitive coverage for your furry family members through ASPCA

Health Plan Enrollment: Eligibility starts first of the month following completing one full month of employment

Company

Universal Technical Institute, Inc.

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Universal Technical Institute, Inc., is a nationwide provider of technical education training for students seeking careers as professional automotive, diesel, collision repair, motorcycle and marine technicians, CNC machinists and Welders.

Founded in 1965

Scottsdale, Arizona, USA

1001-5000 employees