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Texas Health and Human Services · 2 weeks ago

Director of Solution Delivery

Austin, TX

Full-time

Hybrid

Lead/Staff, Director/Executive

$7,015.16/mo - $11,864.50/mo

5+ years exp

Texas Health and Human Services Commission (HHSC) is committed to creating a positive impact in the lives of fellow Texans. The Director of Solution Delivery (Director II) will oversee the IT Team to deliver system solutions utilizing various technologies and provide senior-level managerial oversight, ensuring effective implementation and compliance with strategic goals.

Health Care

No H1B

Responsibilities

Directs daily solution development and administration of system implementation and support that could utilize technologies including but not limited to Java, .Net, custom developed solutions, SaaS, and other technologies provided by Administrative Applications. Includes regular meetings with CTO, governance, and stakeholders while partnering with vendors and vendor teams, attending required management committee meetings, validating application roadmaps, providing prioritization, working with stakeholders, and senior management. Monitors HHSC IT's compliance and represents HHSC IT at steering committee meetings, legislative sessions, and panels. (40%)

Directs and develops solution requirements and implementation execution for product management through closely working with product management direct reports, stakeholders, DevOps, product support, Quality Assurance and Testing, and other agency/vendor support teams. Includes responding to intake requests, solution evaluation/estimation, vendors' estimations, attending required Agile ceremonies and Scrum ceremonies, providing prioritization, and working with stakeholders. Oversees relevant budgets and monitors resource allocation across projects and associated spending. (20%)

Directs the team including completing performance evaluations, recommending personnel disciplinary actions, and scheduling and approving leave. Develops staff through training, mentoring, and effective use of employee development plans. Provides direct reports with work assignments, prioritization, clear direction, and information on responsibilities and work performance expectations, and conducts evaluations to gauge performance. Reviews and approves leave and carries out other expected Human Resource activities associated with hiring new staff and promotions. Supervises the work of others. (20%)

Directs and leads the formulation of processes, policies, procedures, and standards consistent with the proven practices for Agile product management, project management, product solution estimations through collaboration with CTO, governance, stakeholders, and executive management, as well as customer support and customer relations. Develops and oversees the agency's short-term and long-term operational plans. (10%)

Performs other tasks as assigned. (10%)

Qualification

Cloud Services AWSCloud Services AzureCustom Development (Java/.Net)Agile Scrum MethodologyRDBMSSQLPL/SQLCybersecurityEnterprise Change ManagementIT Governance PracticesLogical Problem-SolvingTeam Consensus BuildingCustomer ServiceVerbal CommunicationWritten CommunicationPresentation Skills

Required

Graduation from a four-year college or university with major coursework in business or a related field

Candidate has a minimum of 5 (five) years of experience with Enterprise Software

Candidate has a minimum of 5 (five) years of experience in direct technical management

Candidate has a minimum of 4 (four) years of experience with Software Development Lifecycle (SDLC) process, coding standards, change control, and version management

Candidate has a minimum of 2 (two) years of experience in Agile development methodologies