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State of Utah · 3 days ago

Financial Analyst I - Loan Services

Salt Lake County, UT

Full-time

Hybrid

New Grad, Entry Level

The State of Utah's GovOps Division of Finance is seeking a Loan Services Financial Analyst to join their Loan Accounting team. The role involves managing loan data, processing payments, providing customer support, and ensuring compliance with state regulations.

GovernmentInformation TechnologyLaw Enforcement

Responsibilities

Record and maintain loan data in the State’s loan system in accordance with loan documents

Monitor and correct loan data within the system to maintain accuracy and integrity

Distribute monthly loan reports to State departments and statements to borrowers

Assist with loan system implementation and updates

Collect, record, and research borrower's insurance and property tax information

Accurately apply borrower payments and manage payment schedules

Assist Loan Accountant with reconciliation procedures

Handle late payments and coordinate follow-ups as needed

Respond to borrower inquiries regarding loan balances, payment history, and account status

Process borrower audit requests and confirmations

Assist State departments with loan modifications or forbearance options

Resolve borrower or department complaints and issues

Ensure all loan servicing activities comply with state regulations and policies

Maintain accurate and up-to-date loan records

Adhere to procedures and guidelines related to loan servicing

Qualification

Loan processingLoan servicingFinancial softwareCustomer serviceProblem-solvingCommunication skills

Required

Experience managing financial accounts, maintaining account balances, or processing financial transactions (such as loan payments, accounts payable, accounts receivable, etc.)

Experience providing customer service in a financial setting, including responding to inquiries, resolving account issues, or assisting clients with financial transactions