10Pearls · 6 days ago
Director of Business Operations
Tyson's Corner, VA
Full-time
Onsite
Director/Executive
10+ years exp10Pearls is a global, purpose-driven AI-powered digital engineering partner helping businesses re-imagine, digitalize, and accelerate. The Director of Business Operations will drive strategic execution, contract and pricing governance, and cross-functional coordination across U.S. and LATAM operations, ensuring operational rigor and exceptional client experience as the company scales.
Artificial Intelligence (AI)Augmented RealityBlockchainEnterprise SoftwareInformation TechnologyMachine LearningMobile AppsProduct DesignSaaSWeb Development
Responsibilities
Own pricing oversight and deal desk process to ensure alignment with margin targets, delivery capacity, and contractual risk thresholds
Serve as internal consultant to sales and account teams on deal structures and pricing models
Review NDAs, MSAs, SOWs, and PSAs to manage risk, maintain compliance, and ensure alignment with company standards
Partner with Finance on proactive collection efforts and manage escalation process to protect revenue, billing accuracy, collections, and forecasting
Track KPIs related to financial and operational health across accounts and regions
Act as the primary liaison with General Counsel to ensure compliance with legal and regulatory requirements
Support risk mitigation and drive timely resolution of legal issues impacting operations
Support key account planning and QBRs alongside delivery leads and client partners
Lead high-touch client engagement initiatives including strategic gifting and executive check-ins
Partner with regional leaders to ensure business process alignment, workforce readiness, and operational consistency
Support workforce planning and execution strategy across international teams
Act as a strategic advisor to HR, Delivery, and Finance teams to ensure internal operations are scalable, compliant, and aligned with business priorities
Qualification
Required
10+ years of experience in business operations, commercial operations, or strategic finance roles in technology services organizations
Deep understanding of pricing strategy and contract management for professional services organizations
Proven success working closely with sales, finance, legal, and delivery teams
Strong analytical, organizational, and stakeholder management skills
Track record of building scalable processes in fast-paced, high-growth environments
Experience in or exposure to LATAM markets; Spanish proficiency is a strong plus
Proficiency with business productivity tools including Microsoft Office, contract platforms, and AI-based assistants
Benefits
Strong medical, dental, and vision plans with 60% of premiums for employees and their dependents covered by 10Pearls
Employer-funded health reimbursement account (HRA) for the high deductible health plan option
Generous 401(k) plan with a 4% employer match and immediate vesting after 90 days of employment
Paid time off for vacation, sick/wellness, and personal leave; separate paid parental leave program
Employer-paid short term, long term, life, and AD&D insurance
Additional voluntary insurance programs, including life & AD&D, critical illness, cancer, and hospital indemnity for employees and dependents
Full access to Tysons Corner Headquarters office with amenities: a state-of-the-art gym, fully stocked kitchen with snacks and cold brew coffee on tap, and free parking on-site
Company
10Pearls
10Pearls is a mobile app and software development company that specializes in apps, web applications, and enterprise solutions.
1001-5000 employees
H1B Sponsorship
10Pearls has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (9)
2023 (3)
2022 (4)
2021 (10)
Funding
Current Stage
Late StageLeadership Team
Syeda Sana Hussain
Head of People & Programs (EMEA)
Recent News
2025-05-30
Company data provided by crunchbase