Corewell Health · 1 week ago
Training & Development Specialist
Grand Rapids, MI
Full-time
Hybrid
Mid LevelCorewell Health is a nationally recognized health system committed to delivering personalized health care. The Training & Development Specialist will provide job instruction training, analyze and develop processes, and collaborate with various departments to enhance employee performance and education.
Health CareHospitalMedical
Responsibilities
Designs, writes, edits, assembles, and distributes course materials and conducts educator lead training sessions for applications based on multiple computing platforms, specifically modified for Spectrum Health utilization, used by a wide range of staff (including, but not limited to) access, collection, information technology, nursing, and physician staff
Utilizes a variety of methods and tools to identify training needs including the areas of knowledge, skills, attitude and performance level of individuals and groups utilizing interviews, observation, silent monitoring, pre-tests, audits, etc
Communicates, collaborates and acts as a team player with others in order to ensure continuity and coordination of services. Acts as a member related to open/direct communication and fosters team building and leads work teams across disciplines/departments
Establishes registration data standards system wide. Responsible for measuring data quality, creating follow up programs, troubleshooting respective performance problems and implementing system/procedural/PMPR impacting solutions. Also assists with the creation and maintenance of computer systems help screens
Utilizes IS Help Desk system to work Revenue Cycle Education queue for assigned trouble-shooting and security related incidents
Oversees change management in the areas of software modification, upgrades and third party payer requirement changes by researching, analyzing, identifying and prioritizing user needs and coordinating implementation activities with TIS, management and end users. Conducts software acceptance testing, staff training and other pre-operational tasks. Provides continued support to the application after implementation
Coordinates and participates in departmental “go-lives” of newly implemented computer system(s) to facilitate successful transition of new product and/or process utilization
Keeps abreast of current Medicare, Medicaid, Blue Cross, Commercial Insurance third party payer policy changes, trends, technology, and the processes surrounding the applications use
Qualification
Required
Bachelor's Degree or equivalent related field
CRT-Registered Health Information Technician (RHIT) - AAPC American Academy of Professional Coders HIM Upon Hire
CRT-Registered Health Information Administrator (RHIA) - AHIMA American Health Information Management Association HIM Upon Hire
CRT-Coding Specialist (CCS) - AHIMA American Health Information Management Association Coding Upon Hire
CRT-Coding Specialist, Certified-Physician Based (CCS-P) - AHIMA American Health Information Management Association Coding Upon Hire
CRT-Professional Coder - AAPC American Academy of Professional Coders Coding Upon Hire
Benefits
Comprehensive benefits package to meet your financial, health, and work/life balance goals.
On-demand pay program powered by Payactiv
Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
Optional identity theft protection, home and auto insurance, pet insurance
Traditional and Roth retirement options with service contribution and match savings
Company
Corewell Health
Corewell Health is a not-for-profit health system that provides health care and coverage with an exceptional team
Founded in 2022
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Lynn Patterson
Sr. Executive Specialist To Chief Executive Officer
Karen Smith
Advisor to the Chief Financial Officer
Recent News
2026-01-12
2026-01-06
Company data provided by crunchbase