Reservations & Revenue Manager jobs in United States
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Highgate · 1 month ago

Reservations & Revenue Manager

positionSan Francisco, CA
timeFull-time
remoteOnsite
seniorityMid Level

Highgate is a leading real estate investment and hospitality management company with a global portfolio of over 400 hotels. The Reservations & Revenue Manager is responsible for maximizing Rooms revenue and managing the day-to-day activities of the Reservations Department, ensuring accuracy and efficiency in the hotel’s reservations sales system.

Hospitality
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H1B Sponsor Likelynote

Responsibilities

Ensuring phones are managed and answered timely
Assisting in scoring calls, coaching staff, and handling guest complaints
Training new staff and updating seasoned staff on new procedures
Ensuring staff manage leads and follow-ups appropriately
Managing breaks and shift changes, and communicating scheduling changes

Qualification

Opera Property Management SystemRevinateGuest service skillsSales skillsMulti-taskingLeadership abilitiesVerbal communicationWritten communication

Required

High school diploma or equivalent
Prior call center, front office, or reservations experience required
Must possess multi-tasking and leadership abilities
Excellent guest service and sales skills is a must
Must be able to effectively communicate both verbally and written in a friendly, courteous and service –oriented manner
Available to work nights, weekends and holidays, with the flexibility to work overtime as needed

Preferred

Previous management experience preferred
Opera Property Management System and Revinate experience preferred

Company

Highgate

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Highgate is a United States-based real estate investment and hospitality management firm.
dateFounded in 1988
location
New York, New York, USA
people-size10001+ employees
web-link
https://www.highgate.com

H1B Sponsorship

Highgate has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (7)
2024 (8)
2023 (8)
2022 (5)
2021 (4)
2020 (18)

Funding

Current Stage
Late Stage
Total Funding
unknown
Key Investors
Trilantic North America
2014-10-08Private Equity

Leadership Team

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Arash Azarbarzin
Chief Executive Officer
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Graham Rumble
Chief Financial Officer | Family Office
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Recent News

PRWeb
Kimpton Miralina Resort & Villas in Paradise Valley, Scottsdale Now Accepting Reservations for January 2026
2025-10-31
WebWire
Kimpton to Introduce Refreshing Take on Luxury Lifestyle to Scottsdale’s Paradise Valley with New Desert Resort Signing
2025-10-19
citybiz
Highgate Appoints Pete Sams as President
2025-07-08
Company data provided by crunchbase