Wrench Group · 3 days ago
IT Business Analyst
Wrench Group is a national leader in home repair and maintenance services, and they are seeking a Business Analyst to lead and support change initiatives within their IT organization. The role focuses on gathering and analyzing business requirements, ensuring that technology-driven changes align with business needs and deliver measurable value.
ElectronicsHardwareHeating Ventilation and Air Conditioning (HVAC)Real Estate
Responsibilities
Lead the elicitation, documentation, and validation of business requirements for IT initiatives
Translate complex business needs into clear, actionable technical requirements
Ensure traceability of requirements throughout the project lifecycle
Develop and execute change management strategies for IT projects, ensuring alignment with business goals
Collaborate with project managers, business analysts, and stakeholders to integrate change management into project plans
Build strong relationships with business units to understand their needs and concerns
Facilitate workshops, interviews, and focus groups to gather insights and feedback
Act as a liaison between technical teams and business stakeholders
Design and implement communication, training, and engagement plans to support change adoption
Monitor and report on change readiness, adoption rates, and resistance
Identify and mitigate risks related to change resistance and misalignment
Analyze post-implementation feedback to identify improvement opportunities
Contribute to the development of change management frameworks, tools, and best practices
Qualification
Required
Bachelor's degree in Business, Information Technology, or related field
5+ years of experience in Business Requirement Elicitation
3+ years of experience in change management within IT environments
Proven experience in business requirements gathering and analysis
Strong understanding of IT systems, project management methodologies, and business processes
Excellent communication, facilitation, and stakeholder management skills
Competency excellence including Strategic Thinking, Analytical & Detail-Oriented, Influencing & Negotiation Skills, Adaptability & Resilience, Collaborative Leadership, Business Acumen
Preferred
Experience in Technology Project Management (PMP a plus)
Benefits
Bonus Eligibility based on performance metrics
PTO Unlimited with Supervisor partnership
Health, Vision, and Dental plans for you and your family to choose from
401K Retirement Plan The Company will match 30% up to the first 6% of your contributed amount
Life Insurance, Short-Term and Long-Term Disability
Special Program Options FSA, EAP, Legal Services, and Identity Theft
Working in a dynamic, collaborative, and fun environment
Coached and supported career growth through Wrench University
Company
Wrench Group
Wrench Group offers home repair, replacement and maintenance services specializing in heating and ventilation.
Funding
Current Stage
Late StageTotal Funding
$1.3B2025-09-12Debt Financing· $1.3B
2022-11-09Private Equity
2019-04-08Acquired
Recent News
2025-11-04
2025-08-22
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