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University of Miami · 22 hours ago

Admissions Systems Specialist

Coral Gables, FL

Full-time

Onsite

Entry Level

1+ years exp

The University of Miami is recognized as one of the nation’s premier research institutions and academic health systems. The Admissions Systems Specialist supports the operational and technical functions of the admissions process, focusing on the Slate CRM to enhance applicant experience and streamline workflows.

Higher Education

H1B Sponsor Likely

Responsibilities

Assist with the daily configuration, updates, and maintenance of Slate CRM, including forms, fields, queries, and basic workflow adjustments

Capability to build complex workflows, pop rules, automations, and dynamic portals

Experience with queries, exports, imports, rules, forms, configurable join, and source formats

Build and maintain dashboards for recruitment funnel, events, application volume, and operational metrics

Ability to troubleshoot data quality, field mapping, and integration failures

Familiarity with HTML/CSS, Liquid markup, and template configuration for comm flows

Serve as the primary contact for all Slate integrations with SIS, marketing automation systems, and third-party data providers

Manage all checklist logic, dynamic content, portals, interview scheduling tools, and automated applicant communications

Support the setup and management of application terms, rounds, checklists, and requirements for each admissions cycle

Build automated processes, data imports/exports, and system notifications to ensure accuracy and timely resolution of issues

Deploy email and SMS through drip communications as well as one off emails

Serve as a first point of contact for user questions and troubleshooting, escalating more complex issues to cross functional departments as needed

Help maintain and refine application forms, event registrations, portals, and communication plans within Slate to improve efficiency and applicant flow

Assist in building and testing new features or enhancements as directed by enrollment leadership or senior CRM staff

Support the setup and execution of admissions recruitment events, interviews, and travel planning tools within the CRM

Document updates and maintain internal guides, checklists, SOPs, job aids, and best practices for system users

Help to analyze and evaluate campaigns across platforms, including digital, email, and social media

Run routine queries, reports, and dashboards to support admissions, marketing, and leadership data needs

Review, validate, and maintain data integrity across the CRM and related systems, identifying inconsistencies and recommending corrections

Track key admissions and recruitment metrics, preparing summaries as needed for internal stakeholders

Assist with preparing data for forecasting, pipeline tracking, and enrollment reporting

Partner with the marketing team to support email and SMS communication campaigns, including list preparation and campaign tracking

Collaborate with IT to report system-related issues or minor integration needs

Provide onboarding and basic training to Slate users, ensuring staff understand processes and system functionality

Offer ongoing support to admissions team members to ensure smooth operations and optimal use of the CRM

Qualification

Slate CRMData managementWorkflow optimizationHTML/CSSCommunication skillsProblem solvingAttention to detailOrganizational skills

Required

Bachelor's degree in Information Systems, Business, Communications, Marketing, or a related field

One to three (1–3) years of experience in admissions, enrollment management, CRM support, or a related operational/technical role

Strong familiarity with Slate is required

Strong attention to detail with demonstrated ability to manage data, workflows, and process-driven tasks

Effective communicator with the ability to collaborate across technical and non-technical teams

Highly organized with the ability to manage multiple assignments and meet deadlines in a fast-paced environment

Proven ability to learn new systems quickly and adapt to evolving technologies, processes, and institutional needs

Demonstrated interest in developing deeper technical and CRM expertise within an admissions setting

Curiosity-driven approach to problem solving, with a commitment to continuous learning and expanding technical skills

Company

University of Miami

Glassdoor3.9

At UM you'll join a diverse and energized academic community.

Founded in 1925

Coral Gables, fl, US

5001-10000 employees

http://miami.edu

H1B Sponsorship

University of Miami has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

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Trends of Total Sponsorships

2025 (208)

2024 (151)

2023 (149)

2022 (121)

2021 (95)

2020 (114)