Partner Success Intern (Unpaid for Course Credit Only) jobs in United States
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Dreamscape Learn · 3 days ago

Partner Success Intern (Unpaid for Course Credit Only)

Dreamscape Learn is seeking a motivated Client Success Intern to join their team. In this role, you will shadow the Client Success team to understand how they support universities in adopting immersive VR technology and gain insights into SaaS account management and user adoption strategies.

Digital EntertainmentEdTechSoftwareVirtual Reality

Responsibilities

Assist the CS team in preparing materials and resources for new university launches
Review and update our Help Center articles, FAQs, and "How-To" guides to ensure they are current and user-friendly
Aggregate and categorize user feedback from faculty and students to help the Product team prioritize new features
Research trends in higher education and VR to help the Partner Success team anticipate their partner needs
Assist in maintaining accurate client records in our CRM (Customer Relationship Management) system

Qualification

SaaS account managementVR hardware deploymentCRM managementMarket researchClient relationship managementTechnical implementationUser feedback aggregationKnowledge base management

Required

Motivated to learn and contribute to the Client Success team
Ability to shadow and understand how to support universities and educational institutions
Interest in immersive VR technology
Willingness to assist in onboarding support for new university launches
Capability to review and update Help Center articles, FAQs, and 'How-To' guides
Ability to aggregate and categorize user feedback from faculty and students
Research skills to analyze trends in higher education and VR
Attention to detail for maintaining accurate client records in a CRM system

Company

Dreamscape Learn

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Dreamscape Learn is an edtech company focusing on cinematic story-telling, cutting edge immersive technologies, and advanced pedagogy.

Funding

Current Stage
Growth Stage
Total Funding
$20M
2023-01-19Series A· $20M
Company data provided by crunchbase