Envoy Air · 7 hours ago
*Part Time* Airport Agent - Customer Service
Envoy Air, an American Airlines Group Company, is seeking a Part Time Airport Agent for customer service roles at Greater Rochester Int'l Airport. The position involves providing a positive start to passengers' trips through check-in and ticketing experiences while utilizing reservation software and assisting with luggage.
Airlines/Aviation
Responsibilities
Do you find joy and satisfaction in helping people? As a Customer Service Agent, you will leave everyday feeling fulfilled because you have the power to create a positive start to a passenger’s trip. Don’t let that smile go to waste, be the first to greet them and provide a seamless check-in and ticketing experience
This position provides the perfect balance if you enjoy computers and learning new programs. You will be able to utilize our reservation/ticketing software to rebook itineraries and issue boarding passes all while interacting with the customers in a courteous, efficient, and friendly manner
No time for the gym? No problem! You will get a good workout in while lifting the customers’ bags onto the belt and seeing them off to their destination
This is not a repetitive 9-5 job. Our shifts may vary and include irregular and/or extended hours, weekends, and holidays. Make Envoy your long-term career as the shifts become better and better the longer you are with the company!
Qualification
Required
Must be able to carry, bend, lift and turn with bags weighing up to 75 pounds
18 years or older
High school diploma, GED, or international equivalent
Ability to pass a pre-employment drug screen and background check
Authorized to work in U.S. without sponsorship
Must possess at least one form of TSA-acceptable identification for business travel purposes
Benefits
Travel for free with your family and friends on flights across the American Airlines global network
Comprehensive benefits package which includes health, dental, prescription and vision coverage so you stay healthy
401(k) program upon hire (depending on the workgroup, employer contributions to your 401(k) are available after one year)
Paid on the job training
Flexibility through the ability to trade shifts, as well as available overtime if you are an overachiever
Major discounts on hotels, cars, cruises and more