Adobe · 2 months ago
Principal Digital Strategist, CX Strategy for Enterprise Programs
Los Angeles, California, United States of America
Full-time
Hybrid
Lead/Staff
$165K/yr - $306K/yr
15+ years expAdobe is a company focused on changing the world through digital experiences. The Principal Digital Strategist will guide influential brands in leveraging AI to create personalized customer experiences and lead digital transformation efforts with executive teams.
Artificial Intelligence (AI)ConsultingEnterprise SoftwareGraphic DesignImage RecognitionPhoto EditingSaaSSoftwareUX DesignWeb Design
Responsibilities
Lead and deliver digital transformation work with executive teams
Define strategy, find gaps across teams, and develop recommendations that support our customers' most important goals
Engage with matrixed organizations to align priorities and move work forward
Set customer experience direction with clients
Work directly on customer journeys across channels, platforms, regions, and teams
Create experience principles and assets for transformation programs
Partner with Adobe product, technology, data, and content leaders to align customer and user experience work with platform capabilities and operating models
Assess where conversational interfaces, journey orchestration, and personalization fit into customer interaction strategies
Translate experience decisions into clear business outcomes tied to growth, efficiency, customer results, and platform plans
Mentor internal teams, contribute to thought leadership through writing and speaking, and work through new or unclear problems using structured problem-solving
Qualification
Required
15+ years of experience in agency or management consulting environment, enterprise strategy, digital transformation, or customer experience leadership
Proven ability to navigate matrixed organizations, build influence across cross-functional teams, and align complex business groups
Expertise in Adobe Experience Cloud solutions, including real-time personalization, process automation, and data-driven decision-making
Demonstrated success leading high-profile, executive-level transformation projects with Fortune 500 clients
Strong executive presence and ability to communicate complex ideas with clarity and impact
A self-starter mentality, with a natural curiosity and the ability to ask the right strategic questions to drive innovation
Thrives in ambiguity, bringing an entrepreneurial mentality and creative problem-solving approach to 'first-time' challenges
Benefits
Long-term incentives in the form of a new hire equity award
Short-term incentives are in the form of sales commission plans
Short-term incentives are in the form of the Annual Incentive Plan (AIP)
Company
Adobe
Adobe is a software company that provides its users with digital marketing and media solutions.
10001+ employees
H1B Sponsorship
Adobe has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1160)
2024 (1217)
2023 (750)
2022 (878)
2021 (742)
2020 (477)
Funding
Current Stage
Public CompanyTotal Funding
$2.5MKey Investors
Apple
1986-08-20IPO
1984-10-01Series Unknown· $2.5M
Leadership Team
Shantanu Narayen
CEO
Dan Durn
Chief Financial Officer
Recent News
Company data provided by crunchbase