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Eastern Communications Ltd. · 2 days ago

Business Development Manager

United States

Full-time

Remote

Mid Level

$85K/yr - $140K/yr

3+ years exp

Eastern Communications Ltd. is a critical communications provider based in Long Island City, Queens, NY, focused on supporting critical infrastructure. The Business Development Manager will be responsible for expanding existing customer relationships and pursuing new business opportunities in the Wisconsin and Illinois region.

Service IndustrySmall and Medium BusinessesTelecommunications

Responsibilities

Expand Existing Customer Relationships through utilizing a proactive approach to identify opportunities for upselling and cross-selling additional products and services to existing clients through a geographic territory management mentality around all service centers within your given service center region

Identify and pursue new business opportunities through cold calling, networking, and market research

Develop and maintain strong relationships with key decision-makers and influencers within customer organizations

Collaborate with the Technical teams at each location to leverage their interactions with customers and identify opportunities for service expansion

Within your geographic territory identify potential new customers and develop strategies to expand our customer base in the geographic footprint of our Service Centers

Conduct market research and analysis to identify industry trends, customer needs, and competitive landscape in the assigned territories

Develop and execute territory-specific sales plans and initiatives to achieve growth targets

Engage and work closely with other Regional Account Managers and Business Development Managers on key, large strategic initiatives with specific requirements by complexity, total deal size, or other items as deemed necessary by the Head of Business Development

Build and maintain a comprehensive customer database, including contact information, sales history, and customer preference to ensure consistent revenue growth

Conduct presentations and product demonstrations to potential clients

Provide exceptional customer service and act as a trusted advisor to clients, ensuring their needs are met and issues are resolved promptly

Regularly engage with customers to assess their satisfaction, identify opportunities for improvement, and address any concerns

Participate in local tradeshows, industry conferences, and networking events to promote our services and generate leads

Collaborate with the Facilities Coordinator at each Service Center to identify strategic business development efforts and capitalize on local market opportunities

Assist in the development of marketing materials, presentations, and proposals to support sales activities

Set ambitious sales targets and objectives aligned with company goals and objectives

Monitor sales performance and provide regular reports on progress, achievements, and challenges to the management team

Utilize CRM tools and systems to track sales activities, manage leads, and generate accurate sales forecasts

Negotiate contracts and close deals to achieve sales targets

Qualification

Business DevelopmentSales ExperienceCRM SoftwareMarket ResearchCommunication SkillsNegotiation SkillsPresentation SkillsRelationship ManagementMicrosoft Office SuiteTime ManagementSelf-MotivatedOrganizational Skills

Required

Bachelor's degree in Business Administration, Marketing, or a related field (or equivalent work experience)

Proven track record of successful sales and business development experience, with a minimum three (3) years of progressive experience in technology sales and/or selling to public safety agencies

Strong understanding of sales principles, techniques and strategies

Excellent communication, negotiation, and presentation skills

Ability to develop and maintain effective relationships with customers at all levels

Self-motivated, results-driven, and able to work independently

Strong organizational and time management skills, with the ability to handle multiple priorities simultaneously

Proficient in CRM software and Microsoft Office Suite

Willingness to travel extensively (50% or more) to meet with customers and attend industry events