The Mom Project · 2 weeks ago
Workplace Support Coordinator (St. Louis, MO)
The Mom Project is a company that supports workplace solutions, and they are seeking a Workplace Support Coordinator to enhance the office experience. This role involves managing daily office operations, ensuring safety and hospitality, and coordinating with building management and vendors.
Career PlanningCommunitiesHuman ResourcesMarketplaceRecruitingWomen's
Responsibilities
Coordinate with building management on building security, workplace health and safety, emergency evacuation support, sustainability initiatives, landlord-required forms/documents, special requests, and maintenance issues
Reconcile monthly billing for parking and landlord-provided services
Conduct daily walkthroughs of the office space and follow up on maintenance issues raised by site leadership or employees
Deliver services and follow procedures outlined in the location services playbook
Request bids from internal resources, building maintenance teams, and external vendors/contractors for work or services needed at the location
Coordinate office maintenance activities, including carpet care, security systems, HVAC, plant services, furniture repairs, appliances, office equipment, and AED devices
Audit service invoices for accuracy and submit for accounts payable processing
Purchase and maintain inventory of office supplies and equipment by monitoring stock levels and replenishing before depletion
Research and select approved or cost-efficient vendors to stay within budget
Maintain vendor relationships, coordinate payments, and track total spend
Ensure orders comply with national programs and internal purchasing requirements
Reconcile purchasing card charges for accuracy and submit timely reconciliations
Review employee logs to support onboarding and staffing changes
Support onboarding for new hires, interns, and transfers by providing office setup, required supplies, and training on building procedures, local office policies, and equipment usage
Support offboarding processes by coordinating badge deactivation/collection and retrieving firm property as needed
Monitor and respond to ServiceNow location services requests, ensuring timely acknowledgement and fulfillment
Provide operational support for mail services, shipping (UPS/FedEx), and distribution of incoming/outgoing mail
Support printing, binding, scanning, and copying requests
Locate, manage, and maintain client files and records; coordinate off-site file orders per retention guidelines
Support visitor management and reception activities, including visitor check-in tracking and badge control
Coordinate meetings and events, including catering, setup/cleanup, conference room bookings, and audio-visual support
Perform additional duties as assigned
Qualification
Required
High school diploma or GED required
0-3 years of experience in a related role
Strong communication skills with the ability to engage a diverse audience
Intermediate Microsoft Office skills and ability to quickly learn new programs and systems
Basic knowledge of technology tools used in facilities/location services operations
Strong organizational, prioritization, and time management skills
Strong attention to detail with the ability to manage multiple tasks and projects
Strong interpersonal and customer service skills
Strong grammar and proofreading skills
Ability to prepare professional presentations, including charts, tables, graphics, speaker notes, and handouts
Intermediate knowledge of facilities management practices
Ability to respond positively to changing circumstances and support continuous improvement
Ability to work collaboratively with location services leadership during peak workload periods
Prior experience in a professional office environment
Willingness to travel (5%)
Ability to lift up to 40 lbs
Ability to stand for extended periods
Punctuality and adaptability to changing schedules
Ability to convey instructions clearly and respond when needed
Maintain professionalism in demeanor and workplace presence
Preferred
Associate degree preferred or equivalent relevant experience
Benefits
Medical
Dental
Vision
401k
Company
The Mom Project
The Mom Project is a digital talent marketplace helping women remain active in the workforce.
Funding
Current Stage
Growth StageTotal Funding
$115.6MKey Investors
Leeds Illuminate7GC & CoAtlanta Seed Company
2021-10-06Series C· $80M
2020-07-01Series B· $25M
2018-12-17Series A· $8M
Recent News
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