Rockwell Automation · 19 hours ago
Field Support Technician
Appleton, WI
Full-time
Onsite
Entry, Mid Level
2+ years expRockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. The Field Support Technician serves as a main point of contact for customers and acts as a liaison on administrative and technical matters for assigned projects.
HardwareIndustrial AutomationSales AutomationSoftware
No H1B
Responsibilities
Providing services to support the installation, startup, maintenance, and operation of automation control systems & advanced manufacturing software applications, drive systems, manufacturing systems, industrial networks and the individual products which comprise these systems
Provide customer support through the performance of installation, and overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems
Perform project management function for customer projects including needs identification, scheduling, tracking, and reporting
Provide leadership for project engineering teams, contract employees, and project support personnel
Qualification
Required
HS diploma or GED
Valid Driver's License
Must be authorized to work in the U.S. without sponsorship now or in the future. Rockwell Automation will not offer sponsorship for this position
Preferred
Experience Pulp and Paper Processes Manufacturing
2+ years of related experience in a customer facing engineering role
Ability to travel throughout the region/assigned territory
Experienced in PLC and HMI programming using RSLogix 5, 500, 5000, RSView32, or FTView ME/SE
Experience with PowerFlex products and applications, Servo/Motion control, Low Voltage PowerFlex Drives or Medium Voltage Drives
Experience with Networking Technologies and Devices: RIO, DH+, ControlNet, DeviceNet, Ethernet Communication, Ethernet/IP, Stratix Switches
Benefits
Health Insurance including Medical, Dental and Vision
401k
Paid Time off
Parental and Caregiver Leave
Flexible Work Schedule where you will work with your manager to enjoy a work schedule that can be flexible with your personal life.
Company
Rockwell Automation
Rockwell Automation specializes in industrial automation and information, makes its customers more productive.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$500MKey Investors
Public Service Commission of Wisconsin
2025-05-16Post Ipo Debt· $500M
2023-07-12Grant
1978-01-13IPO
Leadership Team
Blake Moret
Chairman and Chief Executive Officer
Christian Rothe
Senior Vice President & Chief Financial Officer
Recent News
Business Standard India
2026-01-02
Company data provided by crunchbase