DocuSign CLM (SpringCM) Support Specialist jobs in United States
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Kelly Science, Engineering, Technology & Telecom ยท 5 hours ago

DocuSign CLM (SpringCM) Support Specialist

positionUnited States
timeContract
remoteRemote
seniorityMid Level
money$50/hr - $55/hr

Kelly Science, Engineering, Technology & Telecom is seeking a skilled DocuSign CLM Support Specialist with extensive experience in formerly SpringCM Professional to provide support, administration, and development for their contract lifecycle management platform. The role involves troubleshooting issues, managing workflows, and collaborating with various business teams to optimize the platform's use.

Staffing & Recruiting
Hiring Manager
Soma Patanaik
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Responsibilities

Perform day-to-day application administration tasks, including managing user access, security, configurations, and retriggering workflows
Configure, maintain, and troubleshoot workflows to ensure documents and folders are processed correctly
Develop workflows for document generation, approvals, and XML merging. Monitor application performance and optimize processes
Configure and support integrations with third-party systems (Salesforce)
Provide high-level technical and product support to end-users, troubleshoot issues, and assist in creating user training materials and best practices
Collaborate with application managers to implement privacy, retention rules, and security best practices
Develop and maintain documentation for system processes, configurations, and customizations

Qualification

DocuSign CLMSpringCM administrationWorkflow managementIntegration supportC# codingProblem-solving

Required

Proven experience in DocuSign CLM with legacy SpringCM system administration and support
Proficiency in creating and maintaining advanced workflows and document generation configurations
In-depth knowledge of DocuSign CLM security models, access management, and best practices
Strong critical thinking and problem-solving skills to identify and resolve complex issues efficiently

Preferred

Familiarity with C# snippet coding within workflows is a plus

Company

Kelly Science, Engineering, Technology & Telecom

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Kelly Science, Engineering, Technology & Telecom specializes in science, engineering, technology, and telecom.
dateFounded in 1946
location
Troy, Michigan, USA
people-size5001-10000 employees
web-link
https://set.kellyservices.us/

Funding

Current Stage
Late Stage

Leadership Team

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Linda Stuit
Senior Vice President, Engineering Specialty
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Company data provided by crunchbase