Twilio · 6 hours ago
Senior Engineer, Security Automation
United States
Full-time
Remote
Senior Level
5+ years expTwilio is a company focused on shaping the future of communications through innovative solutions. The role of Senior Engineer, Security Automation involves improving and automating critical security workflows within Twilio's Information Security Team, participating in all phases of the software development life cycle.
Enterprise SoftwareMessagingMobile AppsSMSSoftware
Responsibilities
Develop and implement automated and AI-powered security solutions to protect Twilio's Cloud and Enterprise infrastructure, leveraging data orchestration frameworks and LLM-based approaches
Build workflows that integrate structured and unstructured data sources into orchestrated pipelines, enabling intelligent decision-making and risk reduction at scale
Design and prototype LLM-driven applications to automate security analysis, incident response, and governance tasks, while ensuring explainability and accuracy
Collaborate with cross-functional teams to identify security needs and deliver advanced AI-enabled solutions that address those needs effectively
Contribute significantly to defining our security automation and AI roadmap, balancing near-term and long-term business impact with technical feasibility and scalability
Own and maintain the operational health of automation and AI-driven systems, ensuring they continue to meet reliability and performance requirements (SLOs and KPIs)
Support on-call operations for tools, pipelines, and AI models owned by the team
Document and share knowledge through clear technical documentation of processes, procedures, AI models, and orchestration systems
Stay up-to-date on emerging trends in security automation, data orchestration, and AI/LLMs—and apply them to Twilio’s security operations for continuous innovation
Qualification
Required
Minimum of five (5) years of experience as a software engineer developing internal tools and automating workflows at scale
Proficiency in Python (or another scripting language) for development, testing, and automation of security and infrastructure workflows
Hands-on experience applying AI/ML models, including LLMs, to automate complex business or security processes and build intelligent solutions
Solid understanding of software security principles, secure coding practices, and security automation
Experience with data orchestration frameworks (e.g., Airflow, Dagster, Prefect) to manage and scale automation pipelines
Familiarity with infrastructure-as-code (Terraform), CI/CD systems (BuildKite or similar), and container orchestration platforms (Kubernetes, Docker)
Strong problem-solving, communication, and collaboration skills, with the ability to iterate quickly on feedback and work across security and engineering teams
Preferred
Experience with Security Orchestration, Automation, and Response (SOAR) technologies and practices, with a focus on scaling automated incident response
Proven ability to design and implement security automation frameworks that enable rapid delivery of reliable, reusable, and scalable automated solutions
Strong interest in or hands-on experience with building and applying AI/ML models (including LLMs) to automate complex workflows in cybersecurity, compliance, or infrastructure operations
Ability to bridge AI/automation capabilities with security strategy, driving adoption of next-generation solutions across cloud and enterprise environments
Passion for continuous innovation in leveraging orchestration, automation, and AI to solve real-world security challenges
Benefits
Generous time-off
Ample parental and wellness leave
Healthcare
A retirement savings program
Company
Twilio
Twilio is a cloud communication company that enables users to use standard web languages to build voice, VoIP, and SMS apps via a web API.
5001-10000 employees
H1B Sponsorship
Twilio has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (215)
2024 (168)
2023 (209)
2022 (369)
2021 (264)
2020 (157)
Funding
Current Stage
Public CompanyTotal Funding
$614.42MKey Investors
Founders Circle CapitalBessemer Venture PartnersUnion Square Ventures
2021-07-28Post Ipo Equity· $378.22M
2017-03-08Post Ipo Equity
2016-08-01Post Ipo Equity
Leadership Team
Khozema Shipchandler
Chief Executive Officer
Aidan Viggiano
Chief Financial Officer
Recent News
2026-01-13
2025-12-29
2025-12-24
Company data provided by crunchbase